Specialist, Game Presentation

MLSE (Maple Leaf Sports & Entertainment Partnership)•Toronto, ON

6d•CA$60,000 - CA$70,000

About The Position

As the Specialist, Game Presentation for the Toronto Maple Leafs, you will support the planning, coordination, and execution of all in-arena game presentation activities for Toronto Maple Leafs home games, as well as select MLSE special events. Reporting to the Manager, Game Presentation, you will play a key role in delivering a best-in-class fan experience through seamless event execution, operational excellence, and cross-functional collaboration. As the lead Floor Manager for Toronto Maple Leafs home games, you will serve as a primary liaison between game presentation, production, entertainment, arena operations, partnerships, and other key stakeholders to ensure all game presentation elements are executed efficiently and at the highest professional standard. Your leadership, creativity, attention to detail, and passion for live events will contribute to creating memorable experiences for fans while supporting organizational objectives and partnership commitments.

Requirements

Post-secondary degree or diploma in Sports Management, Event Management, Marketing, Broadcasting, Communications, or a related field.
2-4 years of experience in live event production, game presentation, sports entertainment, event operations, or a related field.
Strong understanding of hockey and the NHL, including game flow, timing, traditions, and fan culture.
A CREATIVE “big thinker” who can generate and execute new concepts and ideas
Demonstrated experience coordinating live events in a fast-paced environment.
Exceptional organizational skills with the ability to manage multiple projects and priorities simultaneously.
Strong communication and relationship-building skills with the ability to work effectively across departments and stakeholder groups.
Ability to remain calm, professional, and solutions-focused in high-pressure live-event environments.
Strong attention to detail and commitment to operational excellence.
Proven ability to exercise sound judgment, initiative, and problem-solving skills.
Proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook.
Flexible schedule with the ability to work evenings, weekends, holidays, and all Toronto Maple Leafs home games as required.
Demonstrates MLSE's core values through integrity, accountability, teamwork, innovation, and inclusion.
Maintains the highest level of professionalism, discretion, and confidentiality.

Nice To Haves

Knowledge of the Toronto Maple Leafs brand, history, and fan experience is considered an asset.
Experience with event production software, scripting tools, or project management platforms is considered an asset.

Responsibilities

Support the planning and execution of all Toronto Maple Leafs game presentation elements, including pre-game, in-game, and post-game entertainment and activations.
Serve as the lead Floor Manager for all Toronto Maple Leafs home games and select special events, ensuring smooth execution of all in-bowl activities and entertainment elements.
Coordinate game-day logistics and communication between production, entertainment, partnerships, operations, security, talent, and venue stakeholders.
Assist with the development and execution of fan engagement initiatives, in-game entertainment features, ceremonial moments, and special presentations.
Manage game-day talent and entertainment logistics, including anthem performers, ceremonial participants, special guests, alumni, mascots, hosts, and other event contributors.
Coordinate and execute sponsor activations and partnership obligations in collaboration with Global Partnerships and Brand Marketing teams.
Support the implementation and execution of NHL game presentation standards, timing protocols, and league requirements.
Collaborate with internal departments including Marketing, Community Engagement, Ticketing, Partnerships, Corporate Communications, and Event Operations to support organizational initiatives.
Assist with the planning and execution of select MLSE special events, including playoff events, fan festivals, watch parties, and league initiatives.
Develop and maintain detailed game scripts, run-of-show documents, event timelines, and operational plans.
Communicate all game-day requirements and event updates to internal departments and external stakeholders.
Coordinate event assets, props, giveaways, and game presentation inventory as required.
Research industry trends, fan engagement innovations, and NHL best practices to support continuous improvement of the game presentation experience.
Support administrative functions including scheduling, vendor coordination, expense management, and event reporting.
Assist with additional game presentation projects and departmental initiatives as assigned.