Installs, operates, maintains, repairs, and modifies equipment, integrated systems and subsystems, and software at customer and field locations. Provides technical support, diagnoses malfunctions, performs equipment tests, and installs, upgrades, or removes products in coordination with engineering field changes. Maintains effective customer communications and may train customer support personnel onsite. Communicates with internal and external contacts to exchange information that may require explanation or interpretation. The role supports equipment at customer installations and may involve temporary assignments and deployments of varying lengths at domestic or international locations, including isolated, hostile, or dangerous locations. Employees must be willing to travel and temporarily relocate for up to 120 days per year. Access to U.S. Government or customer facilities may require background checks or similar screenings, and employees must complete customer-mandated medical screenings. The schedule consists of 12-hour shifts on a rotating pattern of three days on/four days off, then four days on/three days off, switching between day and night shifts approximately every three months.
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Job Type
Full-time
Career Level
Mid Level