Specialist, Field Engineering

L3Harris•Salt Lake, UT
•Onsite

About The Position

Installs, operates, maintains, repairs, and modifies equipment, integrated systems and subsystems, and software at customer and field locations. Provides technical support, diagnoses malfunctions, performs equipment tests, and installs, upgrades, or removes products in coordination with engineering field changes. Maintains effective customer communications and may train customer support personnel onsite. Communicates with internal and external contacts to exchange information that may require explanation or interpretation. The role supports equipment at customer installations and may involve temporary assignments and deployments of varying lengths at domestic or international locations, including isolated, hostile, or dangerous locations. Employees must be willing to travel and temporarily relocate for up to 120 days per year. Access to U.S. Government or customer facilities may require background checks or similar screenings, and employees must complete customer-mandated medical screenings. The schedule consists of 12-hour shifts on a rotating pattern of three days on/four days off, then four days on/three days off, switching between day and night shifts approximately every three months.

Requirements

  • Bachelor’s degree and at least 4 years of relevant experience; or a graduate degree and at least 2 years of related experience; or, in lieu of a degree, at least 8 years of related experience.
  • Current Secret or higher Department of Defense security clearance.
  • Willingness to accept temporary assignments of varying durations at CONUS and/or OCONUS locations based on business needs.
  • Ability to support deployments of varying lengths, potentially at hostile or dangerous CONUS or OCONUS locations.
  • Ability to work independently for extended periods at isolated and/or hostile locations.
  • Ability to travel and temporarily relocate to domestic and international assignments for 120 days per year.
  • Ability to obtain access to U.S. Government and/or customer facilities, including passing applicable screenings.
  • Ability to satisfactorily complete customer-mandated medical screenings.
  • Ability to move up to 50 pounds.
  • Color vision sufficient to identify cables and wires.

Nice To Haves

  • TS/SCI security clearance.
  • Demonstrated ability to comprehend schematics, logic drawings, wire lists, and prints.
  • SATCOM and/or networking experience.
  • At least 2 years of related work experience and an understanding of computers, networking, digital systems, RF, AC and DC power, satellite operation and maintenance, feedback control, and/or tracking disciplines.

Responsibilities

  • Install, check out, operate, repair, and maintain assigned equipment at customer installations.
  • Conduct mechanical and electronic preventive maintenance to identify problems and correct anomalies before they cause catastrophic downtime.
  • Develop, construct, implement, or modify test plans to isolate anomalies and minimize equipment downtime.
  • Interpret and follow moderately complex sketches, schematics, drawings, charts, graphs, blueprints, and block and wiring diagrams.
  • Maintain logs, charts, and graphs for analysis, evaluation, and trend detection.
  • Apply authorized equipment upgrades and perform temporary modifications to extend operation until maintenance can be performed.
  • Participate in field installations, upgrades, demonstrations, and deployments.
  • Maintain a close and professional liaison with customer personnel, providing information, advice, and services as required.
  • Represent the company through effective and professional written and verbal communication with customers.
  • Liaise with Engineering to report system defects and recommend hardware modifications for future improvements and business opportunities.
  • Liaise with Field Management on employee relations, including employee development.
  • Support temporary assignments and deployments at CONUS and/or OCONUS locations as required by business needs.
  • Travel and temporarily relocate to domestic and international assignments for up to 120 days per year.
  • Complete customer-mandated medical screenings and any access-related background checks or similar screenings.

Benefits

  • Health and disability insurance.
  • 401(k) match.
  • Flexible spending accounts.
  • Employee assistance program (EAP).
  • Education assistance.
  • Parental leave.
  • Paid time off.
  • Company-paid holidays.
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