Specialist, Family Engagement (Early Education) (3 Wks PTO)

United Way Miami Inc•Miami, FL

7d•$41,827 - $60,662

About The Position

United Way Miami, Inc. is hiring a Specialist, Family Engagement EHS CCP to support enrolled families at assigned Early Head Start-Child Care Partnership (EHS-CCP) sites. The role maintains a caseload of 40–48 families and builds relationships to support program foundations, impact areas, family engagement outcomes, and child outcomes. The specialist also coordinates the development of annual community assessments. The position supports family well-being, parent-child relationships, parent leadership, and children’s learning and development. It connects families with community resources and services, conducts home visits, coordinates family activities, supports enrollment and attendance, and works with families and program staff to deliver services in accordance with Head Start requirements. The role uses Child Plus and other systems to track work, monitor compliance, and prepare required reports. The employee is expected to participate in reflective supervision and ongoing professional development, and to complete the Family Engagement Credential during the first 18 months of employment.

Requirements

Bachelor’s degree in Human Services or a related area.
Complete 15 professional development (in-service) hours per year, including CPR.
Knowledge and experience in data collection and information processes and systems, along with general knowledge of policy and procedure compliance.
Advanced computer literacy, including database management, spreadsheets, word processing, and email.
Knowledge of modern web browsers.
Excellent written and verbal communication skills.
Excellent interpretation and problem-solving skills.
Ability to interpret policies and regulations and answer questions appropriately.
Ability to work professionally both independently and as part of a team.

Nice To Haves

Master’s degree preferred.
Experience with enrollment data gathering and analysis.
Knowledge of Head Start performance standards, philosophy, and mission.

Responsibilities

Maintain a caseload of 40–48 families at assigned EHS-CCP sites.
Implement the Head Start Parent, Family, and Community Engagement (PFCE) Framework to coordinate services and increase family engagement and collaboration.
Build partnerships with families to promote parent-child relationships and family well-being.
Support families’ safety, health, financial stability, life goals, and aspirations, and develop individual plans to support their goals.
Respond appropriately to each family’s culture, language, values, and structure.
Support parents’ roles as their children’s first and lifelong educators.
Help families participate in the program and meet its policies and requirements, including child assessments, health documentation, and parenting programs.
Educate parents about the Policy Council, committees, community opportunities, parent leadership, advocacy, and volunteering.
Recruit families, assist with applications, and help obtain Early Learning Coalition–School Readiness subsidies.
Conduct home visits for enrollment, absenteeism, and child safety or well-being concerns.
Provide social and emotional support and refer families to appropriate services during crises.
Facilitate network and group activities and monthly events for the caseload.
Help families use community resources that support family well-being and children’s learning and development.
Coordinate family service activities as part of a comprehensive service team and serve as the main communication link between families and other program staff.
Work with team members, site staff, and families to plan, develop, and implement program goals and Early Head Start Performance Standards.
Help ensure compliance with Early Head Start Performance Standards and EHS-CCP policies.
Use Child Plus and other tracking systems to monitor compliance with Head Start requirements for Eligibility, Recruitment, Selection, Enrollment, and Attendance (ERSEA).
Collaborate with site directors to fill enrollment vacancies and recruit, collect, and screen applications for child and family enrollment.
Analyze causes of absenteeism when average daily attendance falls below 85% and collaborate on an improvement plan.
Use Child Plus to manage and document work with children and families.
Track monthly data and produce required Program Information Report data for the Family Engagement service area.
Collect and analyze information to identify solutions and continuously improve services.
Maintain confidentiality in all service areas.
Participate actively in professional development and advocate for children’s and families’ needs in the EHS-CCP program.
Participate actively in reflective supervision.
Complete the Family Engagement Credential during the first 18 months of employment.

Benefits

3 or more weeks of paid vacation, with amounts varying by role, schedule, and years of service.
12 paid holidays.
12 paid PTO days.
Competitive health benefits package.
Wellness program reimbursements up to $50 per month.
Short-term disability coverage at no cost.
Life insurance and AD&D coverage equal to twice annual salary at no cost.
Employee Assistance Program.
Retirement plan with up to 6% employer funding.
Professional development opportunities.
Discounted on-site early childhood care.
Tuition assistance for an Early Education degree.
Free monthly transit card.
Formal and informal development programs, coaching, and on-the-job challenges.