Specialist - Family Crisis Support, Monroe Region

Hillside•City of Rochester, NY

1d•$22 - $31•Hybrid

About The Position

The Specialist Family Crisis Support is responsible for working to help youth and families learn new skills to help them cope with individual and family stressors. Through ongoing education, support and skill building, this position helps youth avoid out-of-home placement, including psychiatric hospitalization. This is a full-time (40 hours) position on primarily a Monday-Friday 9:00am-5:00pm schedule, but flexibility for hours outside that schedule may be required based on family needs. This role requires the hire to use a personal vehicle for on-the-job travel, with mileage eligible for a generous reimbursement.

Requirements

Bachelor’s Degree in Education, Psychology, Sociology, Human Services or a related field required.
Minimum 1 year of experience in health and/or human services or related field required.
Unrestricted, valid NYS driver’s license for minimum of 1 year with a clean driving record and minimum insurance coverage that meets agency standards.
Knowledge and strong understanding of community services.
Knowledge of Functional Behavioral Approach and demonstrated ability to work with children and families from this approach.
Ability to effectively engage youth and families.
Ability to teach and role model skills for both youth and caregivers.
Knowledge and understanding of trauma-informed care.

Responsibilities

Establish a service plan, inclusive of strengths, needs, goals and objectives in partnership with the youth and family.
Establish a proactive safety plan which identifies triggers and strategies to avoid crisis escalation with the youth and family.
Use information gained through assessment and review to describe and gain an understanding of the child's behavior and educate the family about the Functional Behavioral Approach.
Provide psycho-education to youth and families around mental health issues; understanding signs and symptoms and how to effectively deal with symptoms.
Provide mentoring and coaching around the implementation of various life skills, such as Collaborative Problem Solving, coping skills, communication and conflict resolution skills.
Identify a child's and families formal and informal supports and also identify internal and external providers and collaborate with other providers.
Refer to other services, as needed and support solid linkages.
Develop, maintain and update all required documentation in a timely manner according to agency standards.
Collaborate with foster care home finder to determine best placement to meet needs of youth who are utilizing the Emergency Respite Bed.
Complete risk screens to determine Emergency Respite Bed (ERB) placement necessity.
Connect with youth and the host home during the ERB process to determine if the respite is going well.
Provide on-call rotation for one week at a time – respond to any after hour crisis calls.
While this job description covers many aspects of the role, employees may be required to perform other duties as assigned.