Specialist, Customer Sales
About The Position
We are recruiting a Customer Sales Specialist to join our Customer Sales team. The Customer Sales Specialist supports our Convenience Retail customers by partnering closely with the National Account Team to deliver strong business planning, forecasting, and pricing strategies. This role leverages syndicated customer data to identify growth opportunities, conduct performance reviews, and align recommendations prior to execution with internal stakeholders (Forecasting, Finance, Bottler) and the customer. In this role, you will play a key role in supporting the annual Joint Business Plan by conducting analysis, contributing to plan development, and providing ongoing forecasting insights as part of regular business routines. The role also supports day-to-day communication with the customer and field teams to ensure effective execution and alignment.
Requirements
- Bachelor’s degree or an equivalent combination of education and experience.
- Minimum of 2 years’ experience in the food and/or CPG industry preferred.
- Experience in finance, sales, category management, or business planning analysis is considered an asset.
- Experience within the Numerator, Nielsen, Margin Minder and Circana is a strong asset.
- Strong technical and computer skills required, including advanced Excel (e.g., pivot tables, macros) and working knowledge of tools such as Access.
Responsibilities
- Provides timely and accurate reporting and insights to the Sales and Management teams; supports field communication and assists in presenting the Joint Business Plan.
- Supports the development and analysis of the Joint Business Plan, including opportunity assessments, industry benchmarking, and gap analysis.
- Analyzes performance against the Joint Business Plan, including Sources of Growth, price/package changes, mix shifts, and operational factors (e.g., out-of-stocks, minimum order quantities).
- Prepares and contributes to KBI reporting and Management Routine updates.
- Identifies opportunities, conducts reviews with the Account Team, and aligns on recommendations prior to submission to key stakeholders.
- Supports the execution of innovation launches across in-store and digital channels.
Benefits
- competitive compensation package
- access to retirement and saving programs
- family and employee assistance program
- paid vacation and floater days
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
