Specialist, Controlled Substances Compliance - Analyst

Endo•Hazelwood, MO

11h•Onsite

About The Position

The Specialist, Controlled Substances Compliance - Analyst position reviews direct customer orders flagged for review and participates in a multi-level process to evaluate and recommend disposition of the order in accordance with Company policy; reviews customer questionnaires for completeness and accuracy and conducts appropriate follow-up with customers as necessary; audits internal processes to ensure compliance with Company policies and procedures; facilitates activities of the Suspicious Order Monitoring Team (SOMT).

Requirements

Bachelor’s degree or equivalent relevant experience, including statistical analysis preferred.
Prior experience in Controlled Substances Compliance in the private sector or as a government investigator/regulator preferred.
Working knowledge of DEA regulations preferred.
Experience in data analytics including Excel pivot tables, charts, and graphs.
Working knowledge of Word and PowerPoint.
Experience auditing internal processes to ensure compliance with regulations and company policies and procedures.
Self-motivated; able to work with various departments internally and contacts outside of the organization.
Must take initiative and act without direction when appropriate.
Knowledge of regulatory reporting systems.
Previous experience with DEA recordkeeping.
Excellent oral and written communication skills.
Detail-oriented.
Strong organizational skills.

Nice To Haves

statistical analysis preferred
Prior experience in Controlled Substances Compliance in the private sector or as a government investigator/regulator preferred
Working knowledge of DEA regulations preferred
Experience in data analytics including Excel pivot tables, charts, and graphs
Working knowledge of Word and PowerPoint
Experience auditing internal processes to ensure compliance with regulations and company policies and procedures
Knowledge of regulatory reporting systems
Previous experience with DEA recordkeeping

Responsibilities

Conducts first-level review of direct customer orders flagged by Company algorithms and recommends whether they may be released per SOPs.
Coordinates with the Commercial business unit representatives (National Account Directors and Product Managers) to gather the information (forecasts, etc.) necessary to aid decision making on flagged orders.
Reviews customer forecasts for focus products.
Contacts direct customers for due diligence information when needed.
Creates and maintains the documentation necessary to satisfy the DEA’s requirement for the reporting of suspicious orders per record retention policy.
Reviews Direct Order Dashboard and other Company data to detect patterns that may be related to a specific customer account.
Track metrics for reporting to the SOMT.
Reviews direct customer KYC questionnaires for completeness and thoroughness.
Schedules and participates in customer reviews with CS Compliance staff.
Maintains KYC documents for all direct customers in accordance with SOPs.
Evaluates effectiveness of SOPs, identifies changes that would enhance the process, and ensures that all change control documentation is implemented.
Assists with managing a program of media/internet source reviews to identify downstream customers to be further investigated.
Facilitates SOMT Meetings and assists with preparation of meeting minutes.
Prepares and send notices to DEA of pharmacy restrictions.
Updates pharmacy review files upon receipt of due diligence from distributors and third-party consultants.
Updates tracker (Excel spreadsheet) with pertinent information.
Maintains and updates list of distributor terminations.