Specialist, Content Producer

Pearson•United States,

7d•$70,000 - $75,000•Remote

About The Position

As the global leader in electronic testing, Pearson VUE validates the skills and knowledge of millions of individuals every year. Our customers’ high-stakes certification, licensure, admissions and other credentialing exams help people advance in technology, government and professional careers, as well as attain educational growth. Pearson VUE offers proctored exams through the world's largest network of test centers in addition to testing in online and unproctored environments. Pearson VUE is a business of Pearson, the world's leading learning company with global-reach and market-leading businesses. Pearson is listed on both the London and New York stock exchanges (UK: PSON; NYSE: PSO).

Requirements

Bachelor’s degree required
2+ years of professional office work experience preferred.
Experience as content or test developer, related coursework, or other direct applicable experience preferred.
Passionate about quality and attention to detail (e.g., proofreading)
Ability to learn a variety of technical systems and applications
Initiative and the ability to prioritize tasks and adapt to shifting priorities
Proficiency with Microsoft Office (e.g., Teams, Outlook, Excel, Word, Sharepoint, OneDrive)
Troubleshooting and problem-solving skills
Excellent verbal and written communication skills
Ability to manage multiple tasks and deadlines
Possess a continuous learning orientation and the ability to train others
Strong interpersonal skills with the ability to build and maintain relationships
Ability to collaborate as part of a team
Demonstrated ability to thrive in a demanding, goal-oriented environment
Ability to work independently and remotely
Flexibility related to workflow and changing priorities
Demonstrate integrity and the ability to maintain data confidentiality and security

Nice To Haves

Master’s degree preferred
2+ years of professional office work experience preferred.
Experience as content or test developer, related coursework, or other direct applicable experience preferred.

Responsibilities

Use proprietary item/exam development and banking software to maintain and manage test content (items) and associated elements throughout the development lifecycle, maintaining accuracy, quality, validity, style guide adherence, and Pearson VUE standards.
Understand intellectual property confidentiality and security considerations and abide by defined business practices to provide appropriate protection.
Partner with clients and cross-functional teams on multiple exam programs and deliverables, monitoring scope and deadlines, and escalating risks as needed.
Adhere to project schedules and manage multiple project deliverables.
Assist in startup process for new clients.
Recommend item and exam development activities and contribute to schedule planning.
Evaluate exam programs using statistical data and other criteria to evaluate items and item bank health.
Prepare workshop materials, including training activities.
Define and implement item banking tool workflow requirements for client workshops.
Facilitate virtual and in-person activities and workshops where SMEs write and review examination items, as well as select items for exams.
Train SMEs about item writing best practices and how to use item development software.
Use proprietary item/exam development and banking software to maintain, manage, and audit user accounts.
Perform various database maintenance, data entry, and referencing tasks in proprietary item banking software.
Assemble computer-based exams within proprietary item development software and perform QC.
Adhere to established QC processes and guidelines, ensuring accuracy of test content components and item set selection per specs, SME input, psychometric input, and scoring parameters.
Coordinate item/exam translation assignments, working with clients and their approved vendors.
Collaborate effectively with members of testing services teams and other cross-functional Pearson teams, providing timely and complete input on reports, documentation, projects, teams, meetings, and process improvements.