Spec, Comm Interv Program

Capital Metropolitan Transportation Authority•Austin, TX

12h•Onsite

About The Position

This position is responsible for assisting Capital Metropolitan Transportation Authority (CapMetro) Public Safety Department in dealing with mental health, substance abuse, homelessness, and veteran issues that impact the transit system, by coordinating responses with local agencies and communities to achieve CapMetro’ s strategic plans and goals.

Requirements

Bachelor’s Degree in Social Work, Social Service, Sociology, or field.
Experience may be substituted for educational requirements on a year for year basis for up to four (4) years.
Experience working with vulnerable populations in public settings.
Self-starter that is innovative with their approach to this position.
Make ethical decisions by applying standards of the National Association of Social Workers (NASW) Code of Ethics
Ability to maintain effective working relationships with employees, officers, management, service contractors, local and regional partner agencies, and the public.
Knowledge of and familiarity with community resources including but not limited to substance abuse, homelessness, mental health, and veterans.
Experience working in a multidisciplinary environment.
Possess a valid class “C” Texas driver’s license with a satisfactory driving record.
Proficiency using various computer software including MS Word, Excel, and Outlook.
All applicants must be currently authorized to work in the United States.

Nice To Haves

Master’s in Social Work, Counseling, or other related field preferred.
Two (2) years’ experience working with community integrated services and clients with mental health or substance abuse disorders preferred.
Licensed Bachelor Social Worker (LBSW), Licensed Master Social Worker (LMSW), Licensed Clinical Social Worker (LCSW), or Licensed Professional Counselor (LPC) preferred.

Responsibilities

Provide professional social work support to the Public Safety Department.
Engage vulnerable populations on or near CapMetro system through street outreach.
Assist individuals experiencing homelessness, mental health issues, and substance abuse issues with basic needs and referrals to social services. This may include but is not limited to assisting individuals with or providing the following things: Food stamps applications ID documentation assistance Hygiene items Cold weather resources Referrals to community resources
Maintain accurate and up-to-date documentation of field work.
Become knowledgeable about community resources and local partnerships.
Gain working knowledge of bus routes and CapMetro system.
Attend internal and external meetings related to public safety, homelessness, mental health, and substance abuse issues.
Assist with internal training opportunities (mental health first aid, homelessness, etc.).
Support Capital Metropolitan Transportation Authority’s Safety Management Systems (SMS) process by following safety and security policies, considering safety in every action and reporting safety and security concerns.
Perform other duties as required and/or assigned.