The Commercial Operations Specialist is responsible for managing and improving commercial execution processes across the order-to-cash lifecycle, including contract management, order fulfillment performance, and commercial data integrity. This role supports strategic customer accounts by analyzing pricing accuracy, order flow, and delivery performance, and applies independent judgment to recommend process improvements that enhance efficiency, reduce risk, and support revenue realization. Working cross-functionally with Logistics, Operations, Finance, and Sales, the specialist develops reporting and forecasting insights, monitors key performance metrics, and identifies opportunities to optimize ERP workflows (e.g., SAP). The position also supports contract development and commercial initiatives by providing analytical input and ensuring alignment between contractual commitments and operational capabilities. The role partners cross-functionally with Logistics, Operations, Tolling Partners, Finance, and Supply Chain to ensure commercial performance aligns with contractual and business objectives, while actively identifying and implementing improvements to pricing, contract design, and fulfillment efficiency. This position plays a key role in supporting revenue performance, margin optimization, and supply-demand alignment across strategic customer accounts.
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Job Type
Full-time
Career Level
Mid Level