Specialist, Clinical Supply Chain

Allogene TherapeuticsSouth San Francisco, CA
Remote

About The Position

Allogene Therapeutics, headquartered in South San Francisco, is a clinical-stage biotechnology company focused on developing allogeneic chimeric antigen receptor T cell (AlloCAR T) products for cancer and autoimmune disease. The company aims to provide readily available, "off-the-shelf" CAR T cell therapy on-demand, reliably, and at scale. The Specialist, Clinical Supply Chain will support clinical supply chain activities, with a primary focus on clinical shipments, shipment execution, and study-level logistics coordination. This role acts as a key contact for Clinical Operations and third-party logistics providers, managing shipment-related inquiries and issue resolution to ensure timely, compliant, and efficient movement of clinical materials. The position involves collaboration with Clinical Operations, Transportation & Logistics, Quality Assurance, external depots, couriers, and 3PL providers to coordinate end-to-end shipment activities for ongoing clinical trials. Responsibilities include managing shipment request intake, monitoring shipments, maintaining shipment metrics and order processes, supporting packaging plan development, and driving continuous improvement in distribution, documentation, and ERP-enabled processes.

Requirements

  • Bachelor’s Degree in Life Sciences, supply chain, business administration, or related field required
  • 3+ years of relevant experience in clinical supply chain, logistics, distribution, or planning within the pharmaceutical or biotechnology industry
  • Coordinating domestic and international clinical shipments, including cold chain logistics and shipment tracking across multiple partners
  • Understanding of clinical supply chain operations, finished goods distribution, packaging and labeling workflows, and study-level shipment execution
  • Working knowledge of ERP systems such as SAP and familiarity with inventory, order, and shipment-related transactions and documentation
  • Experience working effectively with cross-functional teams in a fast-paced, dynamic environment, including Clinical Operations, Quality, Supply Planning, and external service providers
  • Strong organizational skills with the ability to manage multiple shipment requests, prioritize effectively, and deliver results within established timelines
  • Excellent interpersonal, verbal, and written communication skills, with the ability to coordinate effectively across internal stakeholders and external partners
  • Demonstrated continuous improvement mindset and interest in developing scalable processes, shipment metrics, and operational tools
  • Self-motivated and comfortable operating with a high degree of ownership in a fast-paced environment
  • Candidates must be authorized to work in the U.S.

Nice To Haves

  • Certification in logistics, planning, or APICS/CPIM preferred
  • Cell & Gene Therapy experience is a plus

Responsibilities

  • Serve as the primary Clinical Supply Chain point of contact for Clinical Operations and Allogene’s 3PL providers for shipment-related questions, issue escalation, and delivery coordination
  • Manage end-to-end clinical shipment activities from order intake through scheduling, execution, tracking, and confirmation of successful delivery to clinical sites
  • Coordinate deliveries from depots to clinical sites to ensure on-time and in-full delivery of clinical materials
  • Monitor critical shipments across each leg of transport and proactively resolve shipment-related issues with couriers, customs brokers, depots, and internal stakeholders
  • Ensure all required shipment documentation, forms, and study-specific records are complete, accurate, available to the appropriate parties, and filed appropriately
  • Support development and maintenance of Clinical Supply Chain metrics to improve visibility and performance
  • Support packaging plan development and packaging execution for finished goods including transactional steps, and ERP-related activities associated with material release and readiness
  • Partner with Clinical Operations and Transportation & Logistics to maintain effective shipment communication processes for Allogene’s ongoing studies
  • Support investigation and triage of shipment deviations, temperature excursions, delayed deliveries, and product complaints in partnership with Quality Assurance and other cross-functional teams
  • Identify and implement continuous improvement opportunities related to shipment execution, packaging workflows, documentation, and logistics processes
  • Perform other duties as assigned

Benefits

  • annual performance bonus
  • equity
  • health insurance
  • generous time off (including 2 annual holiday company-wide shutdowns)
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