Specialist, Client Processing II

BNY MellonDallas, TX

About The Position

In this role, you’ll make an impact in the following ways: Perform routine and non-routine client service and transactional support functions. Provide analytics and reporting services, working to improve and automate transaction processing systems. Advise organizational units/teams to ensure timely delivery of service or resolution of issues. Participate in product development, enhancement, and system testing to ensure accurate and efficient processing of high value transactions.

Requirements

  • Bachelor’s degree or the equivalent combination of education and experience.
  • 3-5 years of total work experience preferred.
  • Excellent communication and writing abilities
  • Demonstrated ability to prepare transmission files and coordinate with cross-functional groups
  • Attention to detail
  • Problem solving, critical thinking, time management and communication
  • Ability to self-manage, prioritize, and execute workload
  • Prior experience with Microsoft Office applications, especially Excel
  • Willingness to learn our processes.

Nice To Haves

  • Looking to grow as our department is growing and changing every year.

Responsibilities

  • Perform routine and non-routine client service and transactional support functions.
  • Provide analytics and reporting services, working to improve and automate transaction processing systems.
  • Advise organizational units/teams to ensure timely delivery of service or resolution of issues.
  • Participate in product development, enhancement, and system testing to ensure accurate and efficient processing of high value transactions.
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