Specialist-Charge Entry

Baptist•Memphis, TN

13d

About The Position

Responsible for the daily completion of charge entry, working closely with coders. The position performs charge capture, reconciliation, edit resolution, and revenue integrity functions within professional billing operations, and performs other duties as assigned.

Requirements

Experience or knowledge using Microsoft Office, including Excel and Word.
High school diploma or GED.
PC skills and keyboarding.
Ability to type and/or key accurately.
Problem-solving skills.
Written and oral communication skills.
Financial counseling skills.
Knowledge of insurance billing and collections.
Knowledge of insurance guidelines.
Effective customer service skills.

Nice To Haves

One year of customer service, collection service, billing, or third-party collections experience in a physician or hospital billing office.
Interest in or pursuit of coding certification.
Certification in medical billing or relevant coursework.
Associate degree in Business, Finance, or a related field.
Knowledge of ICD-9, ICD-10, CPT, and HCPCS codes.
Knowledge of Microsoft Office and Outlook.
Advanced phone system experience.

Responsibilities

Handle telephone communication with patients, insurance companies, and other clinic personnel.
Enter charges into the Epic system based on coded information from coding staff.
Verify CPT®, HCPCS, ICD-10-CM, modifiers, revenue codes, and other billing elements as appropriate.
Ensure charges are entered within established productivity and timeliness standards.
Resolve missing, duplicate, and inaccurate charges.
Monitor charge work queues and charge review queues.
Reconcile daily charges against schedules, encounters, procedure logs, and clinical documentation.
Identify missing charges and collaborate with providers and departments to obtain required information.
Research and correct charge discrepancies.
Maintain charge reconciliation logs and supporting documentation.
Complete assigned goals.
Perform other duties as assigned.