Specialist, Carrier Procurement

Titanium Transportation Group Inc.

3d•Onsite

About The Position

The Carrier Procurement Specialist is committed to achieving optimal levels of service engagement between our Carrier Partners and Titanium Sales Staff. This role is responsible for evaluating carrier options and arranging the movement of freight for our customers, ensuring service quality metrics are achieved to support both customer and Titanium expectations. Total customer satisfaction is our ultimate goal and this team works to link communication, solution and action between all parties.

Requirements

Proficient with the use of a computer with the ability to regularly adapt to new and changing software, as assigned
Strong verbal and written English communication skills
Successfully complete all assigned training and participate in recertification, as required

Nice To Haves

Knowledge of Flatbed operations is an asset
Previous experience in supply chain\logistics environment would be considered an asset
Post secondary education in a related field an asset

Responsibilities

Source carriers to match available loads in a fast-paced setting
Work alongside Compliance department to qualify new carriers to Titanium’s standards
Build rapport and develop relationships with carriers and integrate them into our system
Secure carriers with competitive rates, and to ensure fair market prices to help build and sustain partnerships while achieving highest profitable margin
Maintain solid understanding of market conditions and carrier pricing trends to maximize profit margins
Research carriers, identify potential business partners, and generate interest to help develop business relationships, including carrier in person vetting
Maintain and expand our database of carriers within the Transportation Management Software (TMS)
Achieve spot rates by interacting with multiple carriers all at the same time
Assist Customer Experience Representatives (CXR) and sales with problems when escalated
Confirming accessorial extra charges to be sent to the carrier
Communicate with carriers from pick up to delivery to meet deadline and arrange changes if necessary
Take initiative and identify potential risk and/ or problems; work to resolve problems
Choosing the correct type of certifications when booking the truck and all permits if needed
Adhere to performance standard guidelines as defined by the Key Performance Indicator (KPI) schedule