Specialist, Business Platform Planning

Kiss Products, Inc.Port Washington, NY
$22 - $40Onsite

About The Position

The Business Platform Planner supports B2B digital commerce operations by managing product content and launch readiness, improving customer-facing content and communication, supporting UX/UI quality assurance, and coordinating cross-functional projects. This role contributes to operational efficiency, customer experience, and business performance through structured execution, process improvement, and data-driven decision making.

Requirements

  • Bachelor of Science (B.S)
  • 0 - 2 years of relevant experience or industry exposure in a related field
  • Data Analysis
  • Planning Process
  • UI/UX Design
  • English

Responsibilities

  • Manage product launch readiness and maintain accurate product information across listings, category pages, promotional materials, and internal files.
  • Support category updates, landing content, and ongoing catalog maintenance while improving product presentation based on business needs and performance insights.
  • Support execution of customer-facing content and communication, including in-app notifications, promotional messaging, and marketing assets.
  • Help improve content workflows and execution efficiency through structured planning, testing, and performance-based content refinement.
  • Track and analyze digital performance across launches, promotions, and customer engagement using GA4, Looker Studio, SQL, and internal reporting tools.
  • Use data to identify opportunities, validate content and UX improvements, and support more effective business and marketing decisions.
  • Support website enhancements through QA, user flow review, and testing of new features and updates.
  • Plan and execute A/B tests to improve messaging, product visibility, customer engagement, and conversion performance.
  • Coordinate with Marketing, Sales, IT, Operations, Design, and external partners to support project execution and process improvement.
  • Organize requirements, maintain internal documentation and operational files, and support operational tasks while helping teams align priorities, timelines, and scalable solutions.

Benefits

  • Premium Medical Insurance Coverage
  • 401(k) Savings Plan
  • Paid Time Off (PTO) based on seniority
  • Paid Holidays
  • Annual Bonus Plan
  • Onsite Employee Fitness Center with Indoor Racquetball Court and Yoga Room
  • Summer Fridays
  • Complimentary Gourmet Breakfast, Lunch, and Dinner
  • Relocation Support for New Hires
  • Work Anniversary Recognitions
  • Congratulatory & Condolence Gifts
  • Employee Referral Bonus Program
  • License/Certification Reimbursements
  • Corporate Employee Discounts
  • Visa Sponsorships (100% paid by the company) i.e., New H-1B, H-1B Transfer, O-1, and Green Card
  • Commuter Support (Shuttle Bus Program and EZPass Support)
  • Vehicle Perks
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