Specialist, Aviation

Tarrant County College District•Detroit, MI

6d•Onsite

About The Position

Reporting to the Divisional Dean and Coordinator of Flight Operations, the Aviation Specialist oversees the desk when students are scheduled to fly in the Professional Pilot Program and is available for all students in this program. The College conducts flight operations under Federal Aviation Regulations (FAR) Part 141. This position meets certification requirements for dispatching aircraft for flight. The hours for this department will range between 6 am to 10 pm, six days a week affording students the opportunity to successfully complete the graduation requirements for this program.

Requirements

High School Diploma or GED and two (2) years' working experience related to the Essential Performance Requirements; or an equivalent combination of education and working experience
Must be the minimum age of 21 years old
Skilled in excellent customer service and interpersonal relationships
Skilled in oral, electronic, and written communications
Skilled using computerized applications and enterprise systems, including word processing, spreadsheet, and presentation software
Ability to speak clearly and communicate well, discern routine and emergency situations and provide accurate information to responding police units
Ability to think critically to effectively solve and communicate problems in a fast-paced environment where the demands for work are varied, and unpredictable in scope and volume
Ability to work independently, after hours and on weekends when needed

Responsibilities

Dispatches aircraft for students and instructors including the supplemental dispatch paperwork, which provides mandatory information to the student before flight can ensue
Maintains numerous spreadsheets throughout the day including updating student financial balances, tracking student attendance, lesson cancellation with specific coding, and vendor scheduling issues
Invoices all lesson activity for students scheduled each day
Records all financial information into spreadsheets for current students
Pulls all financial balances for individual spreadsheets to Semester Master sheet
Enters student FAA mandated documentation into e-files and Vendor scheduling software
Collaborates with all others in this position on procedural updates
Maintains a handoff sheet with current flight information to the relieving shift
Maintains flight center area and equipment in clean and working condition
Operates and assists in radio communications
Operates office machines
Composes, types and edits correspondence
Provides instructors and students with requested information
Supports the Professional Pilot and Flight Operations programs in assisting students in scheduling their flights in accordance with the rules and regulations of US Aviation Management Consultation
Ability to make appropriate decisions when Supervisor/Flight Coordinator is away from the office
Contacts all required personnel and other local concerns such as the police and fire department in the event of an emergency situation
Maintains on-going contact with the responding personnel and keeps them informed of all incoming pertinent information
Attends the workplace regularly, reports to work punctually, and follows a work schedule to keep up with the demands of the worksite
Works during selected days of TCC breaks including Christmas, Spring, and Thanksgiving
Visibility requires maintaining a professional appearance and providing a positive image to internal and external customers and stakeholders
Completes all required training and professional development sessions sponsored through Tarrant County College (TCC)
Supports the mission, values, goals, and principles of the College
Performs Other Related Tasks as Required