Specialist Accounting

IHGChicago, IL
$28 - $30

About The Position

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey? As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.

Requirements

  • Ability to multi-task
  • Ability to be a team player
  • Ability to maintain confidentiality of all employees, guests and hotel information
  • Capability to answer all phone calls using the proper phone etiquette of Hotel InterContinental Standards
  • Ability to think clearly, quickly and make concise decisions.
  • Ability to prioritize, organize and follow up.
  • Ability to work well under pressure.
  • Ability to focus attention on details.
  • Must be able to maintain a highly positive and friendly image that will reflect well on hotel's overall appearance.
  • Excellent organizational and communication skills.
  • Must be conscious of culture differences.
  • Previous accounting experience.
  • Ability to communicate with internal and external customers.
  • Proficient in Microsoft Word and Excel.
  • Must be able to work under pressure to meet deadlines.

Responsibilities

  • Completes daily A/R transfer programs and maintains A/R records.
  • Ensures prompt and accurate invoicing of all accounts.
  • Performs billing of all outstanding accounts every 3 days and ensures all bills are processed within 3 day of departure.
  • Processes all credit card corrections, payments and compression in OPERA on a daily basis.
  • Reviews all OPERA PM accounts.
  • Reviews and settles credit balance on a daily basis.
  • Handles all billing inquiries and complaints.  Documents and resolves all such situations, advises managers of problems.      Gives all necessary answers to the client on a timely basis.
  • Attends meetings and hotel training sessions as required by hotel management.
  • Researches and resolves all guest inquiries.
  • Prepares all documentation pertinent to inquiries settlement.
  • Send all refunds documentation (credit card credit, check request…) to the assistant controller for review and approval on a daily basis.
  • May act as departmental trainer for specific areas of expertise.
  • Cooperates, coordinates and communicates with guests and other departments in matters concerning issues of credit, follows up on outstanding accounts and assist with credit requirements.
  • Verifies the credit worthiness of all prospective hotel customers.
  • Oversees the research of billings inquiries, returned checks and other claims with the A/R team.
  • Collection of overdue accounts.
  • Reviews billing for completeness and correctness.
  • Reviews daily A/R payments:  Checks received by mail, bank transfers and applies payments to appropriate charges.
  • Conducts monthly credit meetings.
  • Attends pre-convention meetings.
  • Coordinates billing of group with client, conference services, sales and reservations.
  • Coordinates with department management uncollectable accounts and potential quarterly write-off’s.
  • Maintains and updates credit policy that is compatible with both the local market and IHG policies and procedures.
  • At IHG, we are committed to providing our employees with a safe, secure and healthy workplace.  It is your responsibility to comply with all workplace health and safety requirements, including any department specific training regarding equipment and procedures.
  • Perform other duties, tasks and special projects as assigned.
  • Empties the cashier drop box in the security office with a witness and verifies the number of envelopes to the signature log.
  • Counts the contents of the envelopes and makes sure that the content is the same that the cashier wrote on the envelope.
  • Prepares the general cashier daily summary.
  • Prepares bank deposit, ensuring that all checks are endorsed.
  • Prepares the foreign exchange and calculates the corresponding amount in local currency for reimbursement.
  • Prepares and distributes due backs, makes change for the front office and outlet employees.
  • Counts contents of safe (general cashier house bank) on a daily basis.
  • Disburses petty cash at general cashier hours.
  • Completes audits every month for employees who have banks issued.
  • Prepares house bank contracts for new cashiers and issues new banks upon requests authorized by the Director of Finance.  Maintains accurate file of all current contracts.
  • Prepares petty cash reimbursement for Director of Finance review.
  • Assists with administrative tasks with the Accounts Payable specialist.
  • Works with income auditing task to ensure work is completed when staff is on vacation of away from the office.
  • Works with Accounts Payable to ensure all vendor statements are reconciled.
  • Requests central A/P in Atlanta to set up supplier number for each supplier with form W-9 completed.
  • Reviews documentation from receiving clerk for proper support and approvals.
  • Responsible for the compliance with JP Morgan Chase credit card procurement and reconciliation.
  • Reviews invoices received by mail and either circulates them to department heads for approval or matches with delivery notes.
  • Posts and updates invoices and delivery notes, assigning account coding when necessary.
  • Researches vendor statements and resolves discrepancies.
  • Processes disbursements on a timely basis to maintain favorable vendor relations.
  • Researches vendor inquiries and pending items on a timely basis.
  • Runs control group register report, matching all entries with invoices and supporting documents for Finance leaders.
  • Performs computer input of check requests from departments, i.e. TER’s, and ensures proper General Ledger account numbers and required signatures.
  • Maintains orderly filing system for copies of checks, all supporting documents and invoices to be paid.
  • Processes group commission payments.
  • Attends meetings and hotel training sessions as required by IHG.
  • Analyze and balance all revenue
  • Ensure all taxes have been collected and balanced
  • Ensure all internal and external controls are in compliance
  • Generate reports
  • Resolve reporting discrepancies 
  • Reconciliation of third party charges
  • Preparation of some assets and liabilities reconciliation
  • Reconcile any cash variances with cashier
  • Credit Card reconciliation
  • Assist Assistant Director of Finance with month end closing
  • Process payroll for payment of employees
  • Verifying working hours and pay rates
  • Ensuring compliance with laws and regulations
  • Rectify payroll discrepancies
  • Issuance of paychecks to Managers
  • Maintaining employee records
  • Process payroll deductions
  • Assist Assistant Director of Finance with Labor meetings
  • Payroll balancing/audit
  • Assist Managers with timekeeping system
  • Review attendance records
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