Specialist 1

Houston ISD•Houston, TX

2d•$45,000 - $55,000

About The Position

The Specialist 1 supports and executes tasks and projects within the department, applying technical skills, attention to detail, and collaboration to help implement initiatives and keep departmental activities operating smoothly. The role involves varied, moderately complex procedures and tasks. Independent judgment is often needed to select and apply appropriate resources, with supervision provided as needed. Decisions on routine and non-routine matters allow some latitude but remain subject to approval. The position follows organizational rules and procedures, and errors are generally detectable and would result in minor correction expenses. The Specialist 1 shares information, options, technical direction, instructions, and reporting results, primarily with customers, the employee’s supervisor, and coworkers in the same or other departments. The role follows through on customer inquiries, requests, and complaints, forwarding difficult or non-routine matters to the appropriate level for resolution. It has no supervisory or direct people-management responsibilities, though it may provide occasional work guidance, technical advice, and training to staff. No budget development activity is required. Work is normally performed in a typical interior work environment without hazardous or unpleasant elements. The position requires the ability to carry and/or lift less than 15 pounds.

Requirements

High school diploma or equivalent.
1–3 years of experience in a related role or field.
Microsoft Office suite skills.
Strong analytical and problem-solving skills, including the ability to think critically and propose innovative solutions.
Excellent verbal and written communication skills.
Strong organizational and time-management skills, with the ability to prioritize tasks and meet deadlines.
Ability to work independently and collaboratively as part of a team.
Ability to maintain confidentiality and handle sensitive information with discretion.

Nice To Haves

Bachelor’s degree preferred.

Responsibilities

Assist with assigned tasks and projects, ensuring adherence to timelines and quality standards.
Collect and analyze data, prepare reports, and present findings to relevant stakeholders.
Research assigned topics and gather information to support decision-making.
Support the development and implementation of processes and procedures to improve efficiency and effectiveness.
Collaborate with cross-functional teams to facilitate communication and coordination.
Support the preparation and delivery of presentations, training materials, and other communications.
Maintain accurate and organized documentation, records, and files.
Monitor project progress, identify potential issues, and propose solutions.
Stay current with relevant industry trends, best practices, and technological advancements.
Assist in managing and maintaining relevant software applications, tools, and databases.
Contribute to the development and improvement of departmental workflows and standard operating procedures.
Provide general administrative support, including scheduling meetings, preparing agendas, and taking minutes.
Collaborate with team members to ensure compliance with organizational policies and procedures.
Participate in professional development activities to enhance knowledge and skills.
Perform other duties as assigned.