Special Projects Lead, Product & Growth

Sailor Health•New York, NY

1d•Onsite

About The Position

Sailor Health is building a new care model for aging, combining behavioral health, healthcare advocacy, wellness classes, and AI care agents into one virtual platform designed for older adults. AI coaches help patients navigate their health between visits, while AI copilots give providers the tools to deliver higher quality, better informed care. They partner with Medicare to make their platform affordable and accessible to older adults nationwide. The company is experiencing exponential growth and is backed by notable founders. This role focuses on building the engine behind Sailor’s newest distribution channel: provider partnerships. The Special Projects Lead will work with the Director of Provider Partnerships and Provider Partnership Managers (PPMs) to make them more effective with AI, and then scale what works into a playbook, a team, and an infrastructure.

Requirements

3 to 9 years of experience in product, strategy, analytics, or operations (startup product/ops, consulting, or data-heavy growth roles).
Proven track record of building products that people use.
Strong data background, fluent in SQL, comfortable building dashboards and models.
Ability to find signal in messy data and explain it simply.
Product mindset: ability to talk to users, identify underlying problems, and ship solutions that fit into daily workflows.
Proficiency in 'vibe coding' with AI tools and a desire to use them as a core job function.
Hands-on approach and willingness to quickly put solutions in users' hands.
High EQ: ability to build trust, listen well, and coach effectively.
Comfortable interacting with physician groups.
Scrappy and structured approach: preference for quick tests over lengthy debates, ability to turn learnings into scalable processes and systems.
Deep empathy for patients aged 65+ navigating complex health care.

Responsibilities

Spend time with PPMs to understand their work, including field visits and calls, to map the partnership process from first conversation to patient referrals.
Identify areas where time is lost, deals stall, or a better tool/process would improve outcomes.
Develop a web app for PPMs using AI tools and design the data workflows behind it.
Ship the product, pulling in engineers when necessary for complex tasks.
Capture best practices from top PPMs and transform them into a repeatable system (playbook, onboarding manual, training, coaching).
Assist in shaping the growth of the PPM team, including hiring profiles and ramp plans.
Design infrastructure for hyper-scale growth of the channel (10x), including territory design, capacity planning, reporting, and quality systems.
Oversee the creation of collateral for PPMs, such as one-pagers and practice onboarding kits.