About The Position

The Psychological Mental Health Technician shall assist with the management and treatment of outpatient behavioral health activities. This role primarily involves providing a wide range of behavioral health interventions from prevention to treatment to individuals, under the supervision of licensed behavioral health professionals. The technician will conduct intakes, assist with the care and treatment of psychiatric, drug, and alcohol patients, and counsel clients with personal, behavioral, or psychological problems. The position requires independent work, utilizing judgment to apply appropriate guidelines, and referring unusual matters to the supervisor. Responsibilities include observing patients, leading therapy sessions, completing intake interviews and forms, collecting statistical data, administering psychological and psychophysiological tests, maintaining databases, preparing correspondence, assisting in program development, managing budgets, developing appointment templates, handling work orders and inventory, gathering data for presentations, and interfacing with family support organizations.

Requirements

  • Must have, or be able to obtain a Secret Clearance.
  • An associate degree or commensurate level of training, e.g. military mental health technician, for a psychiatric technician or mental health program assistant. Education requirement may be met by military or comparable training. If military trained, the individual’s specialty must be as a mental health technician / specialist.
  • No less than 3 years’ experience as a psychiatric technician.
  • Must attend psychiatric technicians’ training which will provide a sound foundation / basis to psychology and/or social work to ensure the tech is prepared for the types of individuals and potential illnesses that they will likely deal with. This training shall also address the basics of conflict management, how to de-escalate crisis situations and individuals who are agitated, violent or potentially violent and/or suicidal.
  • Must attend training to learn how to intervene and, when required, to restrain violent or potentially violent or suicidal patients by verbal or physical means.
  • Must maintain current certification in Basic Cardiac Life Support (BCLS) as certified by the American Heart Association.
  • Must provide front and back proof of all training/certs/documentation.

Responsibilities

  • Provide a wide range of behavioral health interventions from prevention to treatment to individuals, under the supervision of a licensed psychiatrist, social worker, psychiatric nurse or psychologist.
  • Conduct intakes, assist with care and treatment of psychiatric, drug and alcohol patients, and counsel clients/patients with personal, behavioral or psychological problems.
  • Observe patients to detect behavior patterns and report observations to licensed behavioral health staff.
  • Lead prescribed individual or group therapy sessions as part of specific therapeutic procedures under the guidance of a licensed mental health professional.
  • Complete initial intake interviews and complete required forms for new patients on behalf of the licensed mental health provider.
  • Collect and maintain monthly statistical data for the assigned work place.
  • Conduct intake interviews under the supervision of a licensed mental health professional.
  • Administer psychological tests, compile data and prepare reports for psychological testing under the supervision of a licensed psychologist.
  • Administer psychophysiological tests and assessments under the supervision of a licensed medical/mental health professional.
  • Populate and maintain a computerized database containing the listing of all units within the HQ organization and identify the number of service members assigned to each unit/Directorate to compile monthly training statistics.
  • Prepare daily correspondence (i.e., training agendas, meeting agendas, purchase orders, clinical appointments).
  • Prepare and maintain attendance rosters and statistical data for all active duty personnel who attended Social Work/Behavioral Health services.
  • Assist in developing program-operating instructions, work with providers to uncover inefficiencies, and make recommendations for corrective action.
  • Make comparison reviews, to include office time sheets, to ensure program operations are managed within budget.
  • Be responsible for the development and implementation of appointment templates for clinical providers.
  • Place physical maintenance work orders and maintain hand receipts for physical property and inventory.
  • Ensure proper supply stock levels and reorder as necessary including specialized behavioral health forms and tests.
  • Assist or independently gather data for various presentations such as process improvements initiatives, longitudinal statistical tracking, hospitalizations, and discharges.
  • Manipulate data and present it using off the shelf software applications.
  • Provide information via telephone and in person to the members of the Command, the professional staff, civilian and military personnel in response to inquiries regarding appointments.
  • Interface frequently with the Command’s family support organizations.
  • Maintain competency folders in accordance with program policy.
  • Coordinate attendance and agenda at Case Review Committee with military and civilian agencies.
  • Coordinate and reserve meeting location, verify attendance and prepare current and tentative following weeks agenda.
  • Prepare open and closed case reports for required special handling of outpatient medical records in accordance with regulations.
  • Maintain a resource library for use by professional staff and customers.
  • Provide services to families desiring information on healthy family life and parenting skills.
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