Special Loans Administrator II – Work From Home

LoanCare,
$19 - $29Remote

About The Position

LoanCare, a top provider in the mortgage services industry, is seeking a Special Loans Administrator II with a solid work history in the mortgage or real estate industry. This role is ideal for someone who enjoys working with clients, is detail-oriented, and can meet tight deadlines in a fast-paced environment. This is a work-from-home position.

Requirements

  • High School Diploma or equivalent required
  • 2-4 years of mortgage servicing experience with emphasis on special loans preferred
  • Knowledge of Black Knight mortgage servicing systems preferred
  • Knowledge of HELOC, SCRA, or Special Loans workstations preferred
  • Strong verbal and written communication skills
  • Ability to work independently and multitask while maintaining a high level of organization
  • Ability to adapt to change productively
  • Analytical and problem-solving skills
  • Proficient with Microsoft Office products

Nice To Haves

  • 2-4 years of mortgage servicing experience with emphasis on special loans
  • Knowledge of Black Knight mortgage servicing systems
  • Knowledge of HELOC, SCRA, or Special Loans workstations

Responsibilities

  • Review and evaluate requests regarding Special Loans functions while following required investor and/or client procedures
  • Obtain and review information needed to process subordinations, easements, partial releases, assumptions, ARMs, buydowns, balloons, and other requests pertaining to the Special Loans area
  • Respond to internal/external clients and/or borrowers regarding Special Loans requests
  • Provide assistance to Special Loans Administrator I as needed
  • Accurately handle manual calculations
  • Complete tasks within required timeframes and standards
  • All other duties as assigned

Benefits

  • Optional medical, dental, vision, life, and disability insurance
  • Paid holidays, vacation, and sick leave
  • Fidelity National Financial matching 401(k)
  • Employee stock purchase plans
  • Access to mental health resources, including free Calm memberships
  • Initiatives that promote physical and emotional well-being
  • Programs that celebrate achievements and milestones
  • Discounts on gym memberships
  • Pet insurance
  • Employee purchasing programs
  • Tuition reimbursement program
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