Special Investigator

Acuity InsuranceSt. Louis, MO
Onsite

About The Position

Acuity is seeking a Special Investigator to work in support of claims personnel when issues come into question relative to a claim presented to Acuity. As a Special Investigator you will conduct thorough investigations, utilize resources and available technology to facilitate comprehensive reviews, and then submits detailed, well documented reports in support of reviews. In this role you will establish communication and act as a liaison with local authority in furtherance of reviews being conducted where criminal activity is identified.

Requirements

  • Minimum 5 years conducting complex investigations in law enforcement or the insurance industry.
  • Thorough knowledge of specialist investigative techniques, procedures and legal proceedings.
  • Knowledge of computer technology and applications.
  • Analytical and reasoning skills to conduct investigations.
  • Ability to communicate effectively.
  • Ability to work independently.
  • Self Initiating, ability to work without direction and attentive to detail.
  • Must have a valid driver’s license and an acceptable motor vehicle record to operate a corporate vehicle.

Nice To Haves

  • College degree or equivalent.

Responsibilities

  • Research and comprehend state statutes and case law.
  • Provide leadership to claims representatives with expertise, training and recommendations on claims.
  • Identify, interpret and collect evidence in accordance with prescribed rules of evidence.
  • Conduct objective, fair, thorough, unbiased and timely investigations.
  • Evaluate the need for and obtain specialized assistance and investigative support.
  • Prepare comprehensive reports of investigations.
  • Appear as a witness and provide testimony at trials and dispositions.
  • Attend courses, seminars and related training specific to investigations.
  • Maintain a professional atmosphere and appearance while interacting with all stakeholders.
  • Maintain a positive attitude.
  • Maintain company property in good working order, request new equipment and secure authorization of repairs.
  • Maintain good working relationship with all stakeholders.
  • Knowledge and proficiency in the use of analytical/investigative tools and databases such as Accurint, ISO Claims Search, PACER, etc.
  • Must have a valid driver’s license and an acceptable motor vehicle record to operate a corporate vehicle.
  • Regular and predictable attendance.
  • Performs other duties as assigned.

Benefits

  • generous 401(k) contribution
  • medical insurance
  • dental insurance
  • vision insurance
  • life insurance
  • disability insurance
  • paid time off
  • Employee Assistance Program
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