Special Investigations Unit (SIU) - Field Investigator

Ethos Risk Services•San Francisco, CA

11d•Onsite

About The Position

Our dynamic Ethos team is seeking a Special Unit Investigations (SIU) Field Investigator to conduct field investigations, gather and analyze evidence, and produce detailed reports that support claims decisions. You'll work both independently and collaboratively, often traveling to accident scenes, interviewing witnesses, and uploading documentation into our claims system.

Requirements

Minimum of 2 years of SIU experience with an investigative firm or insurance carrier, working across various lines of business such as liability, auto, and property.
Active Private Investigator license or willingness to obtain one (where required by state).
Active driver's license and valid auto insurance.
A well-maintained and reliable vehicle for exclusive use.
SIU equipment, including a recorder and a high-quality digital camera.
A reliable laptop, cell phone, and internet service are needed for communication and administrative tasks.

Nice To Haves

Associate's or Bachelor's degree in Criminal Justice or a related field preferred.
Former military or law enforcement background preferred.

Responsibilities

Conduct thorough on-site investigations of accidents and property losses.
Conduct in-person interviews and obtain accurate, detailed statements from all parties involved.
Gather case information through digital sources and background checks.
Draft thorough, detailed investigative reports summarizing findings and observations.
Conduct in-person interviews and obtain accurate, detailed statements from all parties involved, and retrieve relevant documents to support investigative findings.
Track case progress, time, and expenses accurately within Ethos systems.
Recognize compensability issues, misrepresentation, and other red flags in claims.
Maintain professional contact with clients and claim handlers throughout the investigation process.