Enquêteur de l'unitée d'enquête Spécial/Special Investigations Unit Investigator - (Laval, Montréal ou Brossard, Québec)

SCM Insurance Services•Brossard, QC

41d•Hybrid

About The Position

As one of Canada's largest loss adjustment firms, we are always looking for the brightest minds to help us excel in the industry. We have an existing opening for an Investigator to join our Special Investigations Unit (SIU) on a full-time basis to cover the Greater Montreal area and its surroundings. ClaimsPro/IndemniPro's Special Investigations Unit (SIU), recognized in the property and casualty insurance industry, meets its clients' needs for special investigations. ClaimsPro/IndemniPro's Special Investigations Unit (SIU) is made up of Claims Adjusters trained in modern investigation methods who can handle complex and sensitive investigations in personal and commercial lines insurance. Our Claims Adjusters are mobile throughout the province and can gather all types of defensible and presentable evidence if claims cases go to court. The Special Investigations Unit (SIU) handles cases involving major fire losses, illegal activities such as drugs, money laundering and fronting, and theft of equipment and recreational vehicles. This team is skilled in a wide range of investigative techniques: Cognitive interviews, Interrogation of suspects, Interviews with vulnerable individuals, Witness statements, Scene examinations, Forensic evidence gathering, Electronic evidence gathering, Background checks, Financial investigations, Information gathering, Evidence research and analysis, Testifying in court.

Requirements

Must hold an AMF-certified claims adjuster license.
More than 5 years of experience in investigating insurance claims, theft, fire, coverage, etc.
Post-secondary education or equivalency in training
Computer literacy and ability to learn new programs
Valid Claims Adjuster license
Willingness to travel within Quebec
Valid Driver's license
Ability to work in a team
Accuracy and attention to detail
Practiced in active listening and summarizing evidence and analytical assessments to provide solid and supportable conclusions/actions when required
Experienced in preparing and conducting recorded interviews
Ability to professionally and tactfully handle difficult conversations and confrontation
Proficiency with Microsoft Office, including Word, Excel, and Outlook
Above-average analytical and writing skills
Comfortable with discussing and providing solutions or recommendations to clients
Reading and understanding regulations/policies and applying them to investigations
Excellent oral and written communication skills in English and French.