Special Initiatives Officer I
About The Position
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. This role involves processing, underwriting, and closing loans for borrowers applying to PHFA for home repair programs. The officer will communicate with loan applicants to explain borrowing procedures from PHFA, develop electronic files to ensure loans meet PHFA requirements, confirm that loans address borrower home maintenance issues, and assess repayment likelihood. The role also includes accurately requesting disbursements of loan proceeds.
Requirements
- Compassion for people who may be facing challenges keeping a roof over their head.
- Basic knowledge of mortgages, including mortgage terminology.
- Comfortable with Microsoft Office WORD, OUTLOOK, and basic EXCEL.
- Organized, detail oriented, and a clear speaker and writer.
- Accurate when doing calculations using basic Excel.
- Prior experience in a professional, office environment.
Nice To Haves
- Bachelor's degree
Responsibilities
- Process, underwrite, and close loans for borrowers applying to PHFA for home repair programs.
- Communicate by phone and email with loan applicants to explain how to borrow money from PHFA.
- Develop an electronic file, from a checklist, showing that the loan meets PHFA lending requirements, that it will help the borrower with their home maintenance issues, and that it is likely to be repaid.
- Accurately request disbursements of loan proceeds.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
