Special Events Security Officer - Casino Security

Hard Rock Hotel & Casino OttawaTampa, FL
Onsite

About The Position

The Security Officer is responsible for promoting an outgoing, friendly, customer-oriented personality at all times. They will provide basic security coverage ensuring that adequate protection is provided for the safety and assets of patrons, employees, and the company. This role involves ensuring proper security for all transfers of monies within the casino and hotel areas, conducting oneself in accordance with Gaming Commission Regulations and company/departmental policies, and communicating/providing directions to patrons and employees. The officer will also prepare detailed incident reports, patrol hotel and casino areas to establish a security presence, report unusual situations and/or suspicious persons, assist in coordinating emergency situations, and maintain proper key control. Other duties may be assigned as needed.

Requirements

  • High school diploma or general education degree (GED) is required
  • 1 year of guest service experience
  • Must be able to communicate effectively with guests in English, specific to position duties and responsibilities
  • Must be computer literate
  • Proficient knowledge of Microsoft Office, Excel, and Word is required
  • Must be able to handle emergency situations calmly
  • Must have a valid motor vehicle license with a good driving record
  • Must be able to complete standard Seminole Tribe of Florida forms and reports
  • Ability to read and understand all Seminole Tribe of Florida policies and procedures
  • Must be able to wear a radio earphone without any medical limitations

Nice To Haves

  • Past security or casino experience preferred

Responsibilities

  • Ensures that proper security is provided for all transfers of monies within the casino and hotel areas of the complex
  • Conducts themselves in accordance with all Gaming Commission Regulations and company/departmental policies and procedures
  • Communicates and provides directions to our patrons and employees
  • Prepares detailed incident reports in a clear and precise manner
  • Patrols the hotel and casino areas to establish a security presence and reports all unusual situations and/or suspicious persons
  • Assists in the coordination of emergency situations
  • Assists in maintaining proper key control
  • Other duties as assigned

Benefits

  • Comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance
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