Special Events Sales Manager - Castaway, Burbank
About The Position
Castaway, Burbank is an award-winning restaurant and premier special event venue, celebrated for its sweeping views of Los Angeles and its ability to make every guest feel like a star. With iconic scenery, versatile event spaces, and a reputation for flawless execution, Castaway is a sought-after destination for weddings, corporate events, and unforgettable celebrations. Castaway has been recognized on Restaurant Magazine's Top 100 Independents list with $27MM in annual sales , and was named Best Steakhouse, Scenic Views, and Most Booked by OpenTable in 2024. We offer a high-volume, high-visibility environment for top-tier hospitality professionals looking to grow their careers. The Catering Sales Manager owns the full sales lifecycle-from prospecting and relationship development through event execution-driving revenue while delivering exceptional client experiences. This role is ideal for a proactive, detail-driven sales professional who thrives in a fast-paced, high-expectation environment and takes pride in closing, executing, and growing long-term business.
Requirements
- 4+ years of catering or event sales experience required
- Experience with a comparable venue size and sales volume strongly preferred
- Proven ability to prioritize, plan, and manage multiple events simultaneously
- Strong written communication skills-clear, concise, and detail-oriented
- Ability to work effectively under time constraints and deadlines
- Positive attitude and ability to thrive in a fast-paced, high-volume environment
Responsibilities
- Meet or exceed budgeted booking goals and revenue targets across all special event areas
- Drive sales across corporate, social, nonprofit, and wedding market segments
- Apply advanced closing, negotiation, and presentation techniques to maximize revenue
- Build and maintain long-term client relationships that generate repeat business
- Conduct engaging site tours and tailored client presentations showcasing venue capabilities
- Represent Castaway through industry associations, networking groups, and community involvement
- Partner closely with culinary and banquet teams to ensure seamless event execution
- Create clear, accurate, and detailed Banquet Event Orders (BEOs)
- Monitor events in real time, address challenges quickly, and implement effective solutions
- Stay informed on industry trends, competitor offerings, and market dynamics
Benefits
- Competitive base salary with performance-based earning potential
- Monthly Reward Dollars redeemable at company locations
- Comprehensive medical and dental plans with employer HSA contributions for you and your dependents
- Lifestyle Spending Account (gym memberships, childcare, student loans, and more)
- Employer-paid life insurance
- Employee Assistance Program (EAP)
- Accrued paid vacation
- Paid/floating holidays (4 major holidays)
- Paid sick time (renewed annually)
- Education Assistance Program (EdAP) for hospitality-related education
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
