Special Events (Banquet) Food Server

The Reef•Long Beach, CA

4d•Onsite

About The Position

The Reef, a premier waterfront dining and event destination, offers breathtaking views of Long Beach harbor. We specialize in hosting memorable events, from weddings to corporate gatherings. Join our team and be part of creating extraordinary experiences for our guests. Position Summary: We are seeking dedicated and professional Banquet Servers to provide top-notch service for our banquet events. You will play a key role in ensuring guests enjoy a smooth and elegant dining experience. If you have a passion for hospitality and thrive in a fast-paced, event-driven environment, we would love to hear from you.

Requirements

Previous experience as a banquet server or in a similar role is preferred.
High School graduate / min 18 years of age
Strong customer service skills with the ability to provide exceptional guest experiences.
Excellent communication and interpersonal skills to interact effectively with guests and team members.
Ability to work in a fast-paced environment while maintaining composure and attention to detail.
Knowledge of food and beverage service procedures and etiquette.
Flexibility to work evenings, weekends, and holidays, as required by the banquet schedule.
Physical stamina and the ability to lift and carry heavy trays or equipment.

Responsibilities

Assist in the setup and arrangement of banquet rooms according to the event specifications.
Ensure all tables, chairs, linens, and tableware are properly organized and presentable.
Check and confirm the accuracy of the event details, including seating arrangements and special requests.
Greet guests upon arrival and guide them as needed.
Serve meals and beverages according to established service standards.
Ensure proper timing and coordination between the kitchen and banquet floor to ensure the smooth delivery of food.
Respond promptly to guests' requests and anticipate their needs throughout the event.
Provide recommendations on menu items and assist guests in making informed choices.
Monitor and maintain cleanliness and presentation of dining areas and ensure tables are cleared efficiently.
Collaborate with fellow servers, bartenders, and other staff members to provide seamless service.
Communicate effectively with the kitchen and support staff to ensure the availability of supplies and timely delivery of food and beverages.
Assist colleagues when needed, such as carrying trays, refilling drinks, or clearing tables during peak periods.
Ensure a warm and friendly atmosphere for guests, creating a positive dining experience.
Handle guest inquiries, complaints, and special requests promptly and professionally.
Address any issues or concerns raised by guests, aiming to resolve them to their satisfaction.
Maintain a professional and polished appearance at all times, adhering to the company's grooming standards.
Adhere to all safety and sanitation regulations, maintaining a clean and safe working environment.
Follow responsible alcohol service guidelines and procedures.
Handle cash and credit card transactions accurately and securely.

Benefits

Competitive Compensation
Paid sick time renewed yearly
Management Referral Program with a $4,000 payout for qualifying management positions
Employee Meals
Employee Assistance Program (EAP) to assist with work life balance
Paid vacation starting at 2 weeks per year
Up to 3 days Paid Bereavement
Moral (PRIDE) Program- rewarding employees with a variety of prizes for those who exemplify the company's values.
Comprehensive Health Plans (for full time employees)
Employer paid life Insurance (for full time employees)
Supplemental Benefit Plans (for full time employees)
401k with annual employer match (for full time employees)