Special Events Assistant (Part-Time)

Glencoe Park District•Glencoe, IL

2d•Onsite

About The Position

The Glencoe Park District is seeking a Special Event Assistant to support the setup, execution, and cleanup of special events, and to help lead assigned activities. This role also involves providing friendly and professional customer service under the supervision of the Program Manager of Special Events and Community Engagement. This is an hourly, part-time position with varying work hours based on the event schedule. The compensation will be determined by qualifications, experience, and the recommendation of the Program Manager of Special Events and Community Engagement.

Requirements

Must be at least 16 years of age.
Ability to effectively engage and interact with participants of various ages and backgrounds.
Strong customer service skills and ability to work well with the public and fellow employees.
Ability to work independently, take initiative, and solve problems proactively.
Flexibility with work hours, including evenings, weekends, and special events as needed.
Maintain a positive, professional demeanor while representing the Park District.
Must be able to obtain CPR/AED/First Aid certification within six (6) months of hire.
All employees must pass a criminal background check.
Knowledge of customer service best practices and ability to provide a positive experience for participants and guests.
Understanding of basic safety procedures and protocols for public events.
Familiarity with park district recreational programs and special events.
Basic working knowledge of event-related technology and equipment (e.g., sound systems, check-in tools, event supplies).
Ability to follow directions and complete assigned tasks.
Strong communication skills, including the ability to speak clearly and respectfully with guests and coworkers.
Friendly and approachable demeanor with a customer service mindset.
Ability to work independently and stay on task with minimal supervision.
Basic problem-solving skills and ability to stay calm in busy situations.
Positive attitude and willingness to contribute to a team environment.
Ability to represent the Glencoe Park District in a professional and respectful manner.

Nice To Haves

Previous experience working with children and/or adults in recreation programs, special events, or activity-based settings preferred.
Experience working with volunteers and/or part-time staff to support smooth event operations.

Responsibilities

Assist with the setup, execution, and cleanup of special events.
Help lead assigned activities and support event operations as directed.
Greet guests, provide information, and deliver excellent customer service.
Maintain a safe environment by following safety procedures and reporting hazards or incidents to a supervisor.
Communicate professionally and respectfully with guests, staff, vendors, and performers.
Work independently and consult a supervisor when assistance is needed.
Enforce Park District policies and event rules in a positive and professional manner.
Maintain a clean and organized event space during and after events.
Wear required Park District uniform and/or event badge while on duty.
Attend required trainings and meetings.
Perform other duties as assigned.