Special Event Staff/Off-Site Event Server

Harvest Moon CateringCharlottesville, VA
Onsite

About The Position

At Harvest Moon Catering (HMC), we provide consistent and thoughtful attention to details, offering exceptional food and service. We are looking for talented and high-performing employees to join our team to help create and execute our clients' visions for their events. Our Event Servers are a critical piece in that execution, providing excellent and professional service to guests to ensure an optimal dining experience. Event servers are expected to be attentive to guest needs, making them feel welcome, comfortable, important, and relaxed throughout the event.

Requirements

  • Ability to read, write and speak English proficiently
  • Server experience is a must.
  • Having reliable transportation to arrive at various locations around the Charlottesville area.
  • Being able to arrive on time, ready to work with a full uniform in proper condition.
  • Making sure personal hygiene is in order.
  • Being a team player
  • Follows directions well
  • Ability to function independently and intuitively in a fast-paced environment.
  • Ability to interact with diverse groups and foster a cooperative work environment.
  • Basic computer skills, ability to navigate the internet.
  • Must own a smartphone in order to receive work requests in order to confirm them within a 48 hour period.
  • Excellent interpersonal skills.
  • Ability to communicate clearly and politely with guests.
  • Maintain and express a positive customer service attitude.
  • Ability to set tables, polish flatware, and fold napkins to standards in a timely fashion.

Nice To Haves

  • Prior customer service work or volunteer experience preferred
  • High school diploma preferred, but not required (HMC does hire HS students)
  • Catering experience a plus

Responsibilities

  • Properly set up the dining area in accordance with room schematics within the parameters put in place by the event timeline.
  • Follow Catering Event Captain’s instructions and familiarize yourself with staff assignments.
  • Interact and communicate professionally with guests and coworkers.
  • Familiarize yourself with the menu to understand dietary restrictions, food allergies and any special requests.
  • Serve food to guests through the following methods: Passed Service, Buffet Style, Family Style, Stations and Plated Service.
  • Breakdown and clean kitchen and event space, including consolidating products and loading the truck.
  • Follow proper safety and sanitation procedures.
  • Perform other relevant tasks as assigned by the Catering Captain/Event Manager.
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