Special Education Manager

Boothby Therapy Services•, NH

19h•$87,000 - $93,000•Hybrid

About The Position

Boothby Therapy Services (BTS) is seeking an experienced Special Education professional to join our team as a Service Delivery Manager (SDM). This is a unique leadership opportunity for someone who combines deep special education expertise with a passion for coaching, mentoring, and developing others. Unlike traditional district leadership roles, this position allows you to stay connected to service quality, provider development, and school partnerships while helping shape systems that improve outcomes for students across multiple districts. You will serve as both a manager of Special Education Teachers (SETs) and a subject matter expert for our broader Service Delivery team. When complex special education questions arise, you'll be the person colleagues turn to for guidance.

Requirements

Bachelor's degree or higher in Special Education
Minimum of 5 years of school-based special education experience
Deep understanding of IEPs, eligibility processes, service delivery models, and special education law
Demonstrated experience coaching, mentoring, supervising, or developing adults
Ability to explain complex special education concepts to professionals from different backgrounds
Strong organizational, communication, and relationship-building skills.
Comfortable supporting multidisciplinary teams, including SLPs, OTs, PTs, and other related service providers
Experience working independently and managing competing priorities
Willingness to travel up to approximately two hours for school visits and provider support as needed
Available year-round, including summer months

Nice To Haves

Experience as a Special Education Coordinator, Department Head, Director of Special Education, or similar leadership role
Experience with educational staffing, therapy services, or contract-based school support models
Familiarity with special education regulations in Massachusetts, New Hampshire, Maine, and/or Vermont
Additional certifications such as BCBA, CAGS, ATP, or related credentials
Experience with CRM, workforce management, or case management platforms

Responsibilities

Directly manage and support a caseload of Special Education Teachers.
Conduct structured coaching meetings, professional development conversations, and performance reviews.
Provide hands-on support through school visits and collaborative problem-solving when needed.
Identify provider strengths, development opportunities, and performance concerns, then implement targeted support plans.
Monitor service quality, provider satisfaction, and key performance metrics.
Serve as the internal special education expert for Service Delivery Managers across disciplines.
Consult on IEP implementation, service delivery models, coaching strategies, and school partner concerns.
Develop tools, resources, and best practices that strengthen BTS's Special Education line of business.
Help colleagues without special education backgrounds confidently support SETs and navigate complex situations.
Contribute strategic insight regarding quality standards, placements, and service expansion.
Build trusted relationships with school partners and district leaders
Present data and recommendations professionally and confidently
Proactively identify risks to partner satisfaction and provider success
Coordinate special requests, Extended School Year (ESY) services, and unique placement needs
Monitor provider utilization and service delivery targets
Maintain accurate caseload documentation and reporting
Produce utilization reviews and operational reports
Coordinate provider coverage and continuity planning
Participate in interviewing and assessing provider candidates
Support onboarding and placement coordination for new hires
Mentor peers and contribute to a collaborative leadership culture