Special Credits Insurance Control Officer I

Global Credit Union • Anchorage, AK

14d

About The Position

The Special Credits Insurance Control Officer I controls adverse actions associated with credit union collateral. The role maintains records and follows department procedures and practices for collateralized-loan claims, protection of impounded collateral, total-loss claims, refunds for after-market products on repossessed loans, and collateral protection insurance damage and reimbursement claims. It also provides administrative support for the Collateral Protection Insurance program, including claims, premiums, refunds, billings, file maintenance, and posting. The officer handles records and procedures related to members’ proof of insurance or insurance cancellation letters and applicable refunds within Special Credits, and performs other duties as assigned.

This position requires a high school diploma or equivalent and good written and verbal communication skills. Knowledge of laws and regulations involving repossession, foreclosures, and insurance claim processing is preferred. Advancement to Officer II and Officer III is based on tenure, management recommendation, and performance; management may substitute directly related experience or accelerated training completion for tenure.

Requirements

• High school diploma or equivalent.
• Good written and verbal communication skills.

Nice To Haves

• Knowledge of laws and regulations involving repossession, foreclosures, and insurance claim processing.

Responsibilities

• Comply with federal, state, and local laws and credit union procedures and practices regarding adverse actions involving credit union collateral.
• Maintain records and follow department procedures for claims involving collateralized loans.
• Maintain records and follow department procedures for protecting credit union collateral when it is impounded by private or public agencies.
• Maintain records and follow department procedures for member and insurance-company contact during total-loss claims involving credit union collateral.
• Maintain records and follow department procedures for refunds of after-market products for repossessed collateralized loans.
• Maintain records and follow department procedures for collateral protection insurance damage and reimbursement claims for repossessed collateral.
• Perform administrative functions supporting the Collateral Protection Insurance program, including processing claims, premiums, refunds, billings, file maintenance, and posting.
• Maintain records and follow department procedures for members’ proof of insurance or insurance cancellation letters and applicable refunds within Special Credits.
• Perform other duties as assigned.

Benefits

• Short-term and long-term incentives
• Comprehensive medical, dental, and vision insurance plan with HSA and FSA options
• 401(k) plan with a 5% match
• Employee Assistance Program (EAP)
• Life and disability coverage
• Voluntary cash benefits for accident, hospitalization, and critical illness
• Tuition reimbursement
• Paid Time Off accrual
• Paid Sick Leave
• Paid Holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED