Special Ballot Clerk

Government of Alberta•Edmonton, AB

12d•Onsite

About The Position

Elections Alberta is an independent, non-partisan office of the Legislature responsible for administering provincial elections, by-elections and referenda. Our mission is to serve Albertans as an independent election management body committed to the administration of modern, transparent, and accessible democratic processes that ensure the integrity and enhance the value of Alberta’s electoral system. The Special Ballot Clerk delivers essential services to voters and stakeholders by handling the receipt, verification, and processing of vote-by-mail ballot applications for electoral events. This role involves reviewing and approving applications from the public, as well as contacting electors by phone or email to verify and correct any details on their applications. Additionally, the Special Ballot Clerk processes ballots and ensures that all materials are securely stored and managed. This position also performs data entry and assists with the count of mailed-in special ballots, ensuring that all privacy and security procedures are followed. This role is essential in delivering front-line services to voters and supporting key electoral processes. It requires excellent communication and customer service skills, the ability to follow processes with precision and efficiency, a keen attention to detail, and strong collaboration within a team. There may be several job opportunities available and may start as soon as possible. This posting will remain open until such time as all required positions have been filled. The primary shift is day-time from 8:15 am to 4:00 pm. The shifts may increase to the following: 8:15 am to 4:00 pm weekdays 4:00 pm to 8:00 pm weekdays 10:00 am to 4:00 pm / 8:15 am to 4:00 pm / 4:00 pm to 8:00 pm weekends Preferred shifts and work schedules are not guaranteed. Full-time hours may be available based on your openness to work evenings and weekends. Only employees with open availability may be guaranteed full-time hours. This is an in-person role at Elections Alberta’s facilities in Northwest Edmonton.

Requirements

High school diploma or directly related experience considered on the basis of one year of experience for one year of education.
Experience in registration, admissions, or claims processing, intake coordination, data entry, documentation, administrative/clerical experience, and elections experience.
Excellent speaking, listening, and reading communication skills to make and answer phone calls professionally, serve callers, receive and provide information, and interact with colleagues.
If English is not your first language, you must provide documentation demonstrating CLB 8 in reading, speaking, and listening.
Strong computer skills, ability to learn new applications, and use Windows and MS Office applications.
Ability to follow direction and detailed processes and complete assigned work in a timely and efficient manner with a high degree of accuracy and attention to detail.
Excellent judgment and problem-solving abilities; ability to assess problems, recognize the significance of problems, and appropriately escalate problems quickly and accurately.
Ability to work independently and in a team environment, following directions and accepting constructive coaching and feedback.
Maintain confidentiality and appropriate controls working with personal information.
Must be prepared and able to act as a non-partisan representative of Elections Alberta. Remains impartial in all dealings during electoral event.
Ability to lift up to 15 lbs.
Ability to walk distances up to 8 kilometers.
Candidates must be able to commute to the office for their shifts.
Is available and willing to work varying schedules.
A cover letter is required. Applications without a cover letter will not be considered. In your cover letter, please briefly summarize your relevant experience and expertise, pertinent strengths and skills, and your reasons for interest in the position.
If English is not your first language, please submit documentation demonstrating a minimum CLBB 8 level in reading, speaking, and listening.

Nice To Haves

Experience with secure handling of files and records would be considered an asset.
Ability to speak languages other than English would be considered an asset.

Responsibilities

Handling the receipt, verification, and processing of vote-by-mail ballot applications for electoral events.
Reviewing and approving applications from the public.
Contacting electors by phone or email to verify and correct any details on their applications.
Processing ballots and ensuring that all materials are securely stored and managed.
Performing data entry.
Assisting with the count of mailed-in special ballots, ensuring that all privacy and security procedures are followed.