1099 Luxury Sparkling Wine #MCH
About The Position
The Sparkling Wine Advisor provides client support via phone, assisting with client inquiries, trouble shooting, and general support. They will be an independent contractor. They respond to all client communication via email and provide client support regarding account inquiries, service, programs/promotions, and .com/Direct technical issues. Communicate with customers in a proactive and professional manner across multiple communication channels, including phone, chat, and email. Agents may be asked to transition between channels at any time. The company's mission is to bring people together, whether it be clients, their customers, colleagues, or non-profit partners, emphasizing the importance of connections and relationships.
Requirements
- Independent contractor status
- Proficiency in phone, chat, and email communication
Responsibilities
- Provide client support via phone
- Assist with client inquiries, trouble shooting, and general support
- Respond to all client communication via email
- Provide client support regarding account inquiries, service, programs/promotions and .com/Direct technical issues
- Communicate with customers in a proactive and professional manner across multiple communication channels, including phone, chat, and email
- Transition between channels at any time as needed
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What This Job Offers
Career Level
Mid Level
Education Level
No Education Listed
