Plan and manage the end-to-end fulfillment of spare parts orders from the KLA Service organization to the division, ensuring service demand is supported through timely order execution, inventory movement, and shipment readiness. Act as the principal liaison and planner between the Division and Service Team by coordinating order priorities, overseeing delivery requirements, implementing risk mitigation strategies, and providing escalation support. Collaborate with Production to plan, release, schedule, and monitor spare and subassembly work orders to ensure material availability in support of committed shipment dates and priority orders. Partner with Procurement to review material shortages, support recovery planning, participate in shortage reviews, and escalate critical part constraints that may impact spare order fulfillment. Coordinate with the Stock Room to confirm material availability, pick and stage for fulfilling the service orders on open order report, inventory transfers. Work closely with the Shipping department to ensure delivery documents are properly prepared and shipments are arranged to achieve timely delivery. Maintain accurate SAP transactions, planning records, and work order documentation to support traceability, inventory accuracy, and consistent spares planning processes. Monitor and close open actions, including the Open Order Management Reporting process, repair orders, delivery document requests, purge requests, and aging work orders, to prevent delays and reduce WIP exposure. Review manufacturing capacity, material constraints, and order priorities to support resource allocation and achievement of spare order fulfillment commitments. Participate in operational meetings, service reviews, and parts forums to stay aligned on priorities, risks, shortages, and shipment requirements. Prepare weekly executive slide decks to track, monitor, and communicate key performance indicators, order status, risks, and recovery actions. Coordinate end-of-life notifications with cross-functional stakeholders to support service planning, material disposition, and communication of potential supply impacts.
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Job Type
Full-time
Career Level
Mid Level