Spares Field Demand Planner

KLA•Ann Arbor, MI

3d•$77,800 - $132,300

About The Position

The Spares Field Demand Planner supports business priorities by coordinating regional spares demand planning and improving delivery performance across products. The role serves as the regional point of contact for the Spares Demand Planning team, connecting customer regions with internal planning counterparts and translating regional requests into actionable issues for review with the headquarters team. The planner monitors fill rate and inventory performance, assesses whether spare-part plans provide sufficient coverage, analyzes delivery misses, and drives cross-functional actions and process improvements. The role also conducts ramp-readiness reviews, supports operational excellence, educates internal stakeholders on metrics and planning methodologies, and communicates developing issues and recovery progress to relevant customers and leadership.

Requirements

Minimum of 5 years of related experience with a bachelor's degree, 3 years with a master's degree, or equivalent experience.
Bachelor's degree and 3 or more years of related experience are listed in the preferred qualifications; a degree in Business, Supply Chain Management, Logistics, Data Analytics, or a related field is preferred.
High proficiency in Microsoft Excel.
Critical thinking and strong analytical skills, including the ability to collect, organize, and analyze data to support demand and supply optimization.
Ability to work effectively on cross-functional teams across multiple locations and time zones.
Excellent communication, presentation, organizational, analytical, leadership, and interpersonal skills.
Self-driven and independent, with strong collaboration skills.
Ability to handle ambiguity, identify gaps, and implement innovative solutions to improve operational efficiency.
Ability to resolve sophisticated issues creatively and effectively using professional concepts and company objectives.
Clear sense of urgency and adaptability in a fast-moving, highly competitive industry.
Ability to manage multiple projects in parallel as needed.

Nice To Haves

SQL experience.
Experience with trade and compliance regulations.
Experience with S&OP processes.
Experience with inventory planning.

Responsibilities

Serve as the single point of contact for regional counterparts on the Spares Demand Planning team.
Manage communications between customer regions and internal planning counterparts.
Drive spares delivery performance across products in the assigned region by reviewing stocking levels, replenishments, field demand behavior, and upcoming ramps.
Translate regional and customer requests into problem statements for review with the headquarters team, and drive appropriate review and responses to the field.
Monitor and report fill rate performance against targets and planned versus actual inventory.
Perform miss analysis and drive cross-functional actions that affect current and future fill rate performance.
Assess spare-part plans to ensure sufficient coverage to meet requirements.
Identify process gaps and drive holistic improvements across cross-functional teams.
Conduct ramp-readiness reviews for spares support within the assigned region.
Collaborate with KLA stakeholders to improve customer experience and develop mechanisms that support operational excellence.
Educate internal stakeholders on metrics, planning methodologies, and support entitlements.
Provide timely, clear communications about developing issues to relevant internal and external customers, and keep leadership informed of customer impact and recovery progress.