Spares Demand Planner

KLA•Ann Arbor, MI

1d•Onsite

About The Position

The KLA Services team headquartered in Milpitas, CA is our service organization that consists of Service Sales and Marketing, Spares Supply Chain management, Field Operations, Engineering, Product Training, and Technical Support. The KLA Services organization partners with our field teams and customers in all business sectors to maintain the high performance and productivity of our products through a flexible portfolio of services. Our comprehensive services include: proactive management of tools to identify and improve performance; expertise in optics, image processing and motion control with worldwide service engineers, 24/7 technical support teams and knowledge management systems; and an extensive parts network to ensure worldwide availability of parts.

Requirements

Bachelor's Level Degree and 0 years related work experience
Should enjoy a challenging and fast-paced environment.
Process-oriented with confirmed experience turning big data with analytical skills turned into important analysis that lead to actionable results for supply chain operations.
Ability to effectively deal with ambiguity, identify gaps, and implement innovative solutions to increase operational efficiency.
Lead thru curiosity and continuous improvements.
Effective communication and presentation skills.
Proficiency in MS Excel.

Nice To Haves

Bachelor's Level Degree in Statistics and Probability is a plus.
Experience with Tableau, Power BI or other business intelligence/analytical tools/services is a plus.
Experience with SAP ERP system is a plus.

Responsibilities

Oversee spares plan for assigned product lines to ensure right spares' inventory for current, mature, and new products are positioned at the right place and time to support KLA customers.
Uses spare demand planning methodology coupled with survival and statistical forecasting methodologies, to drive optimal spares support strategy along with trend/variance root cause analysis to resolve and drive corrective actions and improvements with respective owners.
Monitors and reports out metrics and KPIs such as fill rate performance vs. field rate targets and planned inventory vs actual inventory to find opportunities of increased agility while reducing total inventory and cost of service; uses what-if scenario tools to facilitate fast decision making.
Maintains strong communication path with PSO (Product Support Organization) ensuring cross functional knowledge transfer allowing to complete and drive the best support plan for global customers.
Partner with supply planning team and procurement to design supply chain solution recommendations and strategic/tactical plans based on business data, commodity, and product knowledge; present proposals and recommendations to senior management and leaders; supervise and ensure implementation and execution.
Supports and participates as required in projects, partnering with advance analytics team to develop data sets and sophisticated reports, dashboard with multiple and different analytics view; dill-down options; dynamic pivot tables and charts, to facilitate fast and effective supply chain and business decision making.