Spare Parts Specialist

Sungrow USA Corporation•Houston, TX

8h•$75,000 - $95,000•Hybrid

About The Position

The Spare Parts Specialist at Sungrow’s Training Center is responsible for managing and coordinating all spare-parts activities to support field service operations, vendor partners, and customer maintenance needs. This role ensures accurate part identification, efficient inventory planning, and timely fulfillment while maintaining updated BOM data, preparing components for training sessions, supporting repair-center troubleshooting, and collaborating with engineering, logistics, procurement, and technical support teams to enhance material availability, operational efficiency, and overall service quality.

Requirements

Bachelor’s degree in Supply Chain Management, Engineering, Business, or a related field.
Experience in spare-parts management, inventory operations, supply chain, or technical service environment.
Excellent organizational, communication, and technical writing skills.
Proficiency with ERP systems, inventory software, and Microsoft Office Suite (Excel, Word, PowerPoint, Outlook).
Ability to interpret technical drawings, BOM structures, and engineering documentation.
Strong time-management skills with the ability to prioritize multiple tasks.
Broad understanding of warehouse safety and material-handling best practices.
Strong problem-solving and analytical skills.
Self-starter with initiative and accountability.
System-level thinking and attention to detail.
Service-oriented mindset with the ability to support both sales and technical teams.
Effective collaboration across multicultural, cross-functional teams.

Nice To Haves

Strong understanding of electrical or mechanical components used in PV or ESS systems is preferred.

Responsibilities

Manage spare-parts inventory levels and ensure accurate stock availability for service operations.
Identify correct components by reviewing BOMs, technical drawings, and parts documentation.
Process spare-parts orders for internal teams, customers, and service vendors with timely fulfillment.
Coordinate with logistics teams on inbound/outbound shipments and warehouse activities.
Maintain accurate records of part usage, stock movements, substitutions, and lifecycle updates.
Collaborate with procurement and suppliers to confirm lead times, specifications, and part quality.
Prepare spare-parts kits and materials required for Training Center activities and hands-on sessions.
Support the Repair Center with component identification, failure analysis, and replacement recommendations.
Update and maintain spare-parts documents, lists, and support materials for engineers and partners.
Collect feedback from service teams and assist in improving spare-parts planning, quality, and availability.