Spare Parts Representative

ALVEST•Boise, ID

16h

About The Position

AERO Specialties is a world leader in manufacturing and distributing high-quality ground support equipment (GSE). We opened our doors in 1987 as a small, local manufacturer and have grown tremendously with offices in the Boise, ID, USA area and multiple international sales as service locations. We remain dedicated to the company's mission of providing the best GSE and customer service possible. We are seeking new team members who share our core values and vision: building a team of people dedicated to our purpose who strive for excellence in performance! The AERO Sales Representative is responsible for assessing the requirements of customers, suggest suitable products and, when applicable, alternative options to ensure that both the customer and the company are satisfied with the outcome.

Requirements

2+ years of inside or outside sales experience
Working knowledge of the products sold by AERO Specialties
Strong computer skills including Microsoft Office Suite
Detail-oriented and customer focused

Responsibilities

Maintain an in-depth knowledge on the aviation industry including products, technologies, customers, and competitors.
Ability to manage stressful situations, understand and resolve customer emergencies, and balance the customer needs with AERO factory/engineering and Distributed suppliers’ needs.
Fulfill yearly targets as defined by AERO’s management, in terms of market share, pricing, margin, lead time, and payment conditions.
Quote prices, contract terms, estimated delivery date and credit terms to customers while adhering to AERO’s pricing policies, general terms & conditions of sales, and strictly follow AERO’s sales and compliance procedures.
Follow-up with quotes to obtain the order and submit necessary purchase orders to outside vendors or internal departments; invoice customers when goods are shipped and follow-up with customers to determine satisfaction with product
Maintain relationships with current customers and systematically explore new customers and new markets; Respond to electronic, written, and telephone inquiries from customers
Assist in the development and maintenance of promotion tools and documents specific to assigned sales area.
Coordinate customer and project specifications with internal operational personnel to ensure that the objective of the project is accomplished in accordance with the customer’s schedule and needs
Develop and recommend parts sales practices to the sales department that leverage company capabilities.
Maintain accurate reports and database records of customer contacts, activities, and transactions
Maintain the highest ethical standards, open and honest communication, work with integrity and treat everyone with respect.
Participate in advertising program development; Attend tradeshows to demonstrate products and interact with customers; Assist in coordinating marketing plan; Assist in coordinating sales literature, manuals and advertising
Other duties as assigned

Benefits

Competitive pay DOE!
We pay 100% of your (the employee’s) health insurance premium at time of eligibility (after 60 days at 1st of the month)!
Health Reimbursement Account (HRA)!
Flexible Spending Account (FSA)!
Employer match for 401k with eligibility to participate after only 90 days!
Options for short-term and long-term disability insurance!
Flexible work schedules!
Paid vacations and personal time; the longer you’re with us, the more you’ll accrue!
Paid holidays!
Potential for profit sharing!