Spare Parts Customer Support Coordinator

TEKsystems • Woolwich Township, NJ

3d • $23 - $25 • Onsite

About The Position

TEKsystems is currently supporting a manufacturing client in Swedesboro, NJ hiring for a customer support specialist. This position will be supporting customers in their spare parts department with order processing and product information. Applicants with strong communication skills and a technical experience are encouraged to apply.

Requirements

• Customer service and communication skills
• Microsoft office
• Experience processing customer orders through ERP

Nice To Haves

• Ability to read blueprints- highly preferred
• Manufacturing industry experience highly preferred

Responsibilities

• Answering customer inquiries about spare parts and products
• Preparation of spare part quotations
• Taking orders from customers and processing through ERP system
• Following up on delivery times and order status
• Invoicing customer and updating account information
• Locating spare parts in electrical and mechanical drawings
• Keeping track of warranty parts to be returned
• Checking service/trip reports from engineers for requirements
• Support purchasing and After-Sales by executing various administrative duties

Benefits

• Full benefits and 401K option
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed