Spanish Speaking Loan Officer - In Training

Pennymac • Franklin, TN

8h • Onsite

About The Position

The Mortgage Loan Associate serves as a development opportunity progressing into a Licensed Loan Officer role. As a Loan Associate, you will participate in a comprehensive sales training and licensing program with the requirement of passing National licensing and internal exams and graduating to the Loan Officer role within three months of employment. The Mortgage Loan Associate role is a structured development opportunity designed to launch your career as a Licensed Mortgage Loan Officer. In this role, you will participate in a comprehensive sales training and licensing program, gaining hands-on experience while building the skills needed to transition into a full Loan Officer position within three months of employment. The role of the Mortgage Loan Officer is to serve as a trusted financial consultant, engaging existing customers in our $700B+ serviced portfolio via phone to help them achieve their current and future home financing goals. The average estimated salary plus incentives for this position is $184,500 to $249,000 with uncapped potential earnings. You’ll work alongside experienced Loan Officers, participate in live training sessions, and learn how to consult with customers on their home financing needs. This role is ideal for motivated individuals who thrive in a fast-paced environment and are eager to build a long-term career in mortgage lending.

Requirements

• Must be fluent in Spanish
• Excellent interpersonal, written, and verbal communication skills
• Ability to multitask and thrive in a fast-paced environment while navigating multiple systems and applications
• Strong sense of responsibility, organization, and follow-through
• High attention to detail with the ability to work independently
• Team-oriented mindset with a willingness to collaborate and support others
• Strong critical thinking, problem-solving, and sound judgment skills
• Demonstrated alignment with Pennymac’s values and commitment to delivering exceptional service

Nice To Haves

• Diverse professional backgrounds welcome, prior lending or sales experience is helpful but not required

Responsibilities

• Complete a minimum of 20 hours of NMLS pre-licensure education
• Successfully complete all required training curriculum, classroom sessions, role play, and internal assessments
• Actively participate in coaching, shadowing, and interactions with existing Loan Officers
• Take and pass the NMLS Uniform State Test (UST) within three months as a condition of continued employment
• Demonstrate strong product knowledge, compliance awareness, and consultative selling skills
• Serve as a trusted advisor: Build rapport, evaluate customer needs and take a consultative approach toward customizing the best solution to improve their overall financial situation while leveraging our large suite of first and second mortgage products.
• Provide tailored solutions: Recommend the loan solutions that best improve the customer's overall financial position and clearly explain how our competitive offer meets their specific needs.
• Guide customers through the application process: Assist applicants through the entire application process, disclosure review, secure pricing and submit the loan to operations.
• Pipeline Management: Manage pipeline activities efficiently while meeting production goals and maintaining strict adherence to all compliance requirements and lending regulations.
• Service Excellence: As a representative of one of the largest residential mortgage lenders in the U.S., maintain a "Best in Class" experience to every caller, reflecting the organization’s culture and values.

Benefits

• Comprehensive Medical, Dental, and Vision
• Paid Time Off Programs including vacation, holidays, illness, and parental leave
• Wellness Programs, Employee Recognition Programs, and onsite gyms and cafe style dining (select locations)
• Retirement benefits, life insurance, 401k match, and tuition reimbursement
• Philanthropy Programs including matching gifts, volunteer grants, charitable grants and corporate sponsorships

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed