Spanish Speaking Customer Experience Specialist

Farris Motor CompanyMorristown, TN
$50,000 - $125,000Onsite

About The Position

Farris Jeep is looking for a Spanish Speaking Customer Experience Specialist to help serve our growing Hispanic community and deliver an exceptional experience to every customer who visits our dealership. This position is perfect for someone who loves working with people and wants a career where personality, communication skills, and work ethic are rewarded. You don't need automotive experience or years of sales experience. You simply need to enjoy helping people and be motivated to build a successful future. Many companies need Spanish speakers, but very few companies offer Spanish speakers the opportunity to earn a six-figure income. At Farris Jeep, your ability to communicate with Spanish-speaking customers is a valuable skill that creates tremendous opportunity for both you and the families you help. Every day you'll have the chance to help customers find reliable transportation, build trust with local families, create lifelong customer relationships, and build a rewarding career for yourself. For nearly 100 years, Farris Jeep has been family-owned and operated in East Tennessee, meaning no corporate politics, no micromanagement, and no being treated like a number. We have leadership that genuinely cares about employees, a positive, team-oriented environment, and we hire people for careers, not temporary jobs. Many of our leaders started in entry-level positions and worked their way into management. Because of our reputation and marketing, we receive over 1,000 customer inquiries every month, consistent showroom traffic, strong repeat and referral business, and growing demand from Spanish-speaking customers. The opportunity is already here, and we need great people to help serve it.

Requirements

  • Fluent in Spanish and English
  • Friendly and outgoing
  • Positive and energetic
  • Coachable and motivated
  • Professional and dependable
  • Great with people

Nice To Haves

  • Hospitality background
  • Restaurant background
  • Retail background
  • Banking background
  • Customer service background
  • Insurance background
  • Real estate background
  • Cell phone sales background
  • Management background

Responsibilities

  • Assist Spanish and English-speaking customers
  • Answer customer questions and provide information
  • Schedule appointments and follow up with leads
  • Build relationships with customers and families
  • Help create an outstanding dealership experience
  • Communicate through phone, text, email, and in-person interactions
  • Work alongside a supportive and successful team

Benefits

  • No Sundays
  • No late nights
  • Paid training
  • Paid holidays & vacation
  • Healthcare benefits
  • Matching 401(k)
  • Employee discounts
  • Career advancement opportunities
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