Spanish Interpreter

Luminis Health • Annapolis, MD

5d • $25 - $30 • Onsite

About The Position

Provides interpretation services and support to patients and family members in clinical and non-clinical settings throughout the Health System. Provides interpretation coverage for Luminis Health hospitals, which can include LHDCMC and/or LHAAMC campuses. Provides support to patients and families by greeting patients, establishing trust, soliciting and interpreting concerns expressed. All information obtained must be interpreted for the appropriate Health System team member so that concerns and issues are communicated and addressed. This includes assisting with completion of forms, registration, etc. Anticipates and offers comfort measures for patients and significant others in their language and collaborates with physicians, nurses, or other Health System personnel. Provides interpretation between patient/significant others and members of the health care team and/or Health System personnel; uses psychosocial principles to assist patients and their families; provides information and assistance as appropriate. Manages patient/visitor concerns by actively listening to the patient/significant other or family and directly follows up on any identified needs by communicating concerns to appropriate Health System personnel. Completes documentation in the EMR and reconciliation of patient notes. May require additional administrative tasks as needed.

Requirements

• Post high school training required.
• Demonstrated proficiency in foreign language and English in both written and oral forms.
• Employees are expected to obtain CCHI certification within one year of hire.
• Light work. Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.
• Must have significant experience dealing with the public.

Nice To Haves

• Evidence of education in psychosocial skills with one to two years’ experience in a health care setting preferred.
• Basic understanding of medical terminology and health events desirable.
• Previous interpretation experience preferred.

Responsibilities

• Provides interpretation coverage for Luminis Health hospitals, which can include LHDCMC and/or LHAAMC campuses.
• Provides support to patients and families by greeting patients, establishing trust, soliciting and interpreting concerns expressed.
• Assists with completion of forms, registration, etc.
• Anticipates and offers comfort measures for patients and significant others in their language and collaborates with physicians, nurses, or other Health System personnel.
• Provides interpretation between patient/significant others and members of the health care team and/or Health System personnel.
• Uses psychosocial principles to assist patients and their families.
• Manages patient/visitor concerns by actively listening to the patient/significant other or family and directly follows up on any identified needs by communicating concerns to appropriate Health System personnel.
• Completes documentation in the EMR and reconciliation of patient notes.
• May require additional administrative tasks as needed.

Benefits

• Medical, Dental, and Vision Insurance
• Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year)
• Paid Time Off
• Tuition Assistance Benefits
• Employee Referral Bonus Program
• Paid Holidays, Disability, and Life/AD&D for full-time employees
• Wellness Programs
• Employee Assistance Programs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED