Spanish Interpreter and Translator Coordinator BWH

Mass General Brigham•Boston, MA

7d•Onsite

About The Position

The Brigham and Women's Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Summary Under the direction of the Patient Experience Operations Manager, the Spanish Interpreter provides medical interpretation for clinical and non-clinical encounters to enable communication between patients and families who are limited English proficient and/or hearing impaired and clinicians and other hospital staff. Interpretation will be provided in person or by telephone in compliance with National Standards of Practice and Code of Ethics, Brigham and Women's Hospital policies and procedures, and Interpreter Services guidelines to ensure patient safety and access to quality care.

Requirements

High School Diploma or Equivalent required
Fluency in English and Spanish, both written and verbal, required

Nice To Haves

Associate's Degree preferred
Prior training of medical terminology and interpreting skills preferred
Two years of healthcare related experience in a position of direct patient contact preferred
Knowledge of culture-specific care.

Responsibilities

Responsible for answering requests effectively and in a timely manner for face to face or telephone interpretations for all types of encounters throughout the hospital with priority given to emergency and urgent requests.
Interprets and transmits accurately and in understandable terms, complex medical information from medi