Spanish Healthcare Interpreter I - PT in-person. Carolinas Medical Center. Saturday and Sunday 0700-1930

Advocate Health and Hospitals Corporation•Charlotte, NC

3d•Onsite

About The Position

The Spanish Healthcare Interpreter I position at Carolinas Medical Center, part of Advocate Health, involves proactively responding to requests for language access within a healthcare setting. This includes providing in-person, telephone, and video interpreting services, as well as basic translation. The role requires leveraging technology, troubleshooting basic application issues, and maintaining relationships with internal customers while making decisions on appropriate interpreter modalities. The interpreter will facilitate communication regarding patient and family healthcare needs, covering scenarios like patient education, appointments, discharge instructions, procedures, emergency encounters, and assessments. Key responsibilities include interpreting accurately and concisely, considering cultural implications, acting as a cultural broker to educate caregivers, and adhering to professional conduct standards and national practice standards. Advocate Health is the third-largest nonprofit, integrated health system in the United States, providing care across multiple states and employing 155,000 teammates across 69 hospitals and over 1,000 care locations. It is headquartered in Charlotte, North Carolina, and is a national leader in clinical innovation and health outcomes.

Requirements

High school diploma required.
1-year related experience required.
Knowledge of medical terminology required.
Prior experience in a healthcare setting is required.
Demonstrated knowledge of oral/written language pair competency by successful completed an Interpreter Language Assessment required.
Completion of 40-hour Medical Interpretation Training Program within 1 year of hire required.

Nice To Haves

Bachelor's degree preferred.
National medical interpreter certification preferred.

Responsibilities

Proactively responds to requests for language access in a healthcare setting.
Delivers services in a variety of different modalities, including in-person interpreting, telephone interpreting, video interpreting, and basic translation.
Leverages the use of technology, as needed, to deliver services.
Troubleshoots basic application issues with software and customer as needed.
Maintains relationships with internal customers and makes key decisions regarding appropriate interpreter modalities.
Strives to contain costs at all times and leverages vendor relationships as needed.
Interprets information regarding the patient's and family's healthcare needs, including patient education, appointments, discharge instructions, procedures, emergency encounters, and assessments.
Serves as a conduit to interpret as accurately and concisely as possible while considering cultural implications and idiomatic language differences.
Acts as a cultural broker by educating caregivers on the understanding of patient's culture in relationship to healthcare.
Fully abides by the healthcare system's professional conduct standards, executes job duties in an ethical manner, and follows national practice standards.
Translates basic written information as needed and within department guidelines.
Serves as a cultural mediator and educate customers appropriately.

Benefits

Comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development.
Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training.
Premium pay such as shift, on call, and more based on a teammate's job.
Incentive pay for select positions.
Opportunity for annual increases based on performance.
Paid Time Off programs.
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability.
Flexible Spending Accounts for eligible health care and dependent care expenses.
Family benefits such as adoption assistance and paid parental leave.
Defined contribution retirement plans with employer match and other financial wellness programs.
Educational Assistance Program.