Spanish Customer Service Operator

Armstrongs•Ogden, UT

8d•$17 - $19•Onsite

About The Position

Becklar delivers the industry’s only SMART Critical Event Protection Platform, combining advanced AI technology with skilled operators to provide rapid monitoring and response for people, property, and employees. Our solutions span video monitoring, remote guarding, workforce safety, personal health and safety, and critical event response—designed to act in the moments that matter most. Headquartered in Ogden, Utah, Becklar is one of the nation’s largest and fastest-growing monitoring companies, protecting more than 2.2 million subscribers daily. Guided by our mission to create a safer world through innovative technology and caring people, we live our We Care F.I.R.S.T. values—Fun, Innovative, Relationship-driven, Service-focused, and Team-oriented.

Requirements

Must be 18 years of age or older with a high school diploma or GED
Must speak and write fluent Spanish.
Must be available to work Day/Early morning shifts
Ability to type a minimum of 40 wpm.
Must be willing to work 1 weekend day each week or every other weekend.
Must be willing to work holidays.
Ability to make a 6 month commitment to work here.
Must be able to pass a 2 week fully-paid training class.
Must be able to pass a pre-employment drug test and background check.

Nice To Haves

Prior customer service experience preferred.

Responsibilities

Process alarm signals quickly, accurately and professionally while managing stressful situations.
Dispatch the proper authorities to subscribers' locations in emergencies, verify that help is on the way, and notify responsible parties.
Assist our alarm company partners with alarm system tests to ensure subscriber's alarms are working properly.
Accurately document all responses for the alarm on the computer.
Learn and use new software to complete multiple tasks.
Engage in ongoing training and development opportunities to ensure the accurate handling of alarms and to foster your professional growth with our team.

Benefits

Growth opportunities
Part-Time - 16-29 hours/week.
Starting pay $17.00/hour with the ability to make up to $17.50/hour after 90 days.
Graves starting pay $18.00/hour with the ability to make up to $18.50/hour after 90 days.
Tuition reimbursement up to $1,000+/year.
Free mental health assistance & 401k match for all employees!
NO SALES or Surveys, you will just be helping people stay safe.
A FUN team, company parties, weekly pay days, professional development, and more!
Competitive compensation and opportunities to share in our success
Comprehensive health benefit plans to support you and your wellbeing
401(k) retirement plan with company contribution
Inclusive parental leave designed to support all parents and caregivers
Wellbeing and lifestyle perks to support personal growth, connection, and balance
Generous PTO so you can recharge, give back, and take care of what matters most