Spaceport Operations Technician - Night Shift

SpaceX • Starbase, TX, TX

3d • Onsite

About The Position

The Spaceport Operations Technician will take ownership of residential units, hotel operations, and social-facing spaces at Starbase during overnight hours. This role serves as the primary point of contact for urgent issues and ensures all areas remain clean, functional, and guest-ready.

Requirements

• High school diploma or equivalency certificate
• 1+ years of hospitality, facilities, custodial, or operations experience
• Must be available to support overtime and occasional weekend events as needed
• Must be able to work the following night shift: F-M, 6:00 PM to 6:00 AM
• Candidate must be capable of safely performing the physical requirements of the job listed in the job description.
• To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State.

Nice To Haves

• Strong organizational and time management skills with the ability to prioritize multiple tasks
• Demonstrated ability to uphold high standards of cleanliness, functionality, and guest satisfaction
• Effective communicator with the ability to work independently in a fast-paced environment
• Comfortable identifying issues, submitting tickets, and proactively driving solutions

Responsibilities

• Oversee overnight operations for Starbase residents and traveler hotel accommodations
• Answer guest and resident questions while maintaining knowledge of the Starbase property and services
• Relocate guests and residents to alternate units when issues cannot be resolved
• Conduct daily inspections of rooms, homes, Airstreams, public areas, and surrounding roads to ensure cleanliness and check-in readiness
• Perform housekeeping functions and maintain high standards of cleanliness across all guest-facing spaces
• Collaborate with Facilities and Housekeeping to escalate and track maintenance needs
• Manage Tesla staging, approve/deny reservations, and coordinate airport shuttles and LotX routes
• Update driver metrics in PowerBI and support on-site transportation operations as needed
• Monitor and respond to the Starbase living inbox, Tesla reservation inbox, Switch reservations, and Jira tickets
• Monitor the on-call phone and Starbase Neighbors team chat, and handle urgent communications
• Communicate with residents regarding services and changes, and document shift activities through reports and pass-downs
• Drive continuous improvement by identifying and implementing operational or guest experience enhancements
• Support team training, mentoring, and general operational needs during 3rd shift

Benefits

• SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.
• Applicants wishing to view a copy of SpaceX’s Affirmative Action Plan for veterans and individuals with disabilities, or applicants requiring reasonable accommodation to the application/interview process should reach out to [email protected].

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED