Spaceport Operations Technician (Experiences)

SpaceXStarbase, TX, TX
Onsite

About The Position

The Spaceport Operations Technician will take ownership of Starbase social-facing spaces, ensuring they are clean, organized, and optimized for the best guest experience. This role provides boots-on-the-ground oversight, inventory management, and support for event execution. The ideal candidate will bring high attention to detail, a proactive mindset, and a passion for continuous improvement in all areas of spaceport hospitality and site operations.

Requirements

  • High school diploma or equivalency certificate
  • 1+ years of custodial, facilities maintenance, or operations experience

Nice To Haves

  • Strong organizational and time management skills with the ability to prioritize multiple tasks
  • Experience maintaining or managing shared or social-use spaces
  • Demonstrated ability to uphold high standards of cleanliness, functionality, and guest satisfaction
  • Effective communicator across departments and with guests
  • Experience supporting events or large gatherings with setup and breakdown responsibilities
  • Comfortable identifying issues, submitting tickets, and proactively driving solutions
  • Ability to work both independently and as part of a team in a fast-paced environment

Responsibilities

  • Provide the highest quality of service to Starbase employees, guests, and residents by maintaining clean, functional, and aesthetically pleasing social spaces
  • Perform routine inspections and submit maintenance work requests to ensure all spaces are guest-ready and maintained to the highest standards
  • Drive continuous improvement across assigned areas by implementing at least one major enhancement per quarter—whether aesthetic, functional, or operational
  • Support events by coordinating social space readiness, setting up and breaking down equipment, and maintaining cleanliness throughout
  • Maintain organized and well-stocked storage and supply areas; coordinate inventory management and ordering with the Experience team
  • Communicate daily through reporting tools and shift pass-downs, documenting task completion, inventory usage, and status updates
  • Collaborate with Facilities and Housekeeping teams to escalate and track maintenance or service needs
  • Lead by example through work ethic, attention to detail, time management, and pride in upholding presentation standards
  • Assist in training and mentoring team members, contributing to a culture of accountability and operational excellence
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