Space Data Manager

JLL•Fargo, NY

4d•Onsite

About The Position

Our team is seeking a Space Data Manager to perform complex data management operations for our Wells Fargo enterprise client portfolio. This position requires expertise in managing occupancy data for an assigned region in a large-scale global portfolio collaborating with local points of contact and a distributed team of peers across multiple time zones.

Requirements

Bachelor's degree in Architecture, Space Planning, Data Management, Analytics, or related field
5+ years of experience in space data management with enterprise clients
Proven track record in team leadership and global project management
Previous experience with CAFM/IWMS systems ( ServiceNow/WSD, FM:Systems, TRIRIGA, Manhattan Centerstone, Archibus, Serraview)
Advanced proficiency in ServiceNow platform development and administration
Expert-level skills in Microsoft Excel, database management, and reporting systems
Expert-level skills with AutoCAD and drawing management systems
Knowledge of office space categorization principles (BOMA, OSCRE standards)
Inspire: Lead diverse, cross-cultural teams with empathy and inclusion, energizing global stakeholders to achieve excellence in complex technical environments.
Win Together: Foster enterprise-wide collaboration, building trust across matrix organizations and driving collective success on large-scale client initiatives.
Simplify: Navigate complex technical challenges, prioritize high-impact activities, and communicate clearly to inspire action across multiple stakeholder groups.
Be Intentional: Make data-driven decisions, deliver on complex commitments, and empower teams to execute with accountability and commercial discipline.
Be Future Ready: Drive digital transformation initiatives, embrace continuous learning, and balance immediate operational needs with long-term strategic value.
Candidates must be authorized to work in the United States without sponsorship.

Responsibilities

Manage comprehensive CAFM/IWMS database operations, space and occupancy data maintenance & analysis, and provide strategic reporting that supports global real estate decision making for assigned portfolio.
Ensure data accuracy and compliance with governance programs and performance SLA’s.
Contribute to continuous improvement through thought leadership driving operational efficiency and space data insights value.
Maintain connections to a global account team including service line peers providing space data management and CAD services as well as those delivering multi-discipline services to the client.
Seek and offer opportunities to better integrate and leverage service line capabilities.
Serve as a Subject Matter Expert for CAFM/IWMS system including occupancy supply/demand, allocations, and space reservation systems.
Contribute to use case design and deployment of occupancy, allocations, and space reservation system management across global campuses, starting with pilot programs and scaling to worldwide implementation.
Maintain connection to community providing best practice insights and technical guidance & training to stakeholders on current & new technology platforms.
Take ownership of enterprise-wide initiatives that may be assigned including data transformation or new functionality deployment.
Manage project workflows, coordinate with multiple stakeholder teams, create and assign tickets, and ensure quality control across high-volume operations processing several hundred locations annually.
Collaborate with JLLT teams on complex client projects, providing ongoing training, resources, and technical expertise.
Serve as a key liaison between internal teams and external partners, ensuring project continuity and knowledge transfer across organizational transitions.