Spa Supervisor (Full-Time)

PCH Hotels & ResortsFlorence, AL
Onsite

About The Position

At Renaissance Shoals Resort & Spa, we believe wellness is more than relaxation - it’s an experience. Nestled along the beautiful Tennessee River, our resort blends luxury, tranquility, and exceptional hospitality to create unforgettable moments for every guest. We’re looking for an experienced and motivated Spa Supervisor to help lead our spa team, ensuring exceptional service, seamless daily operations, and an elevated guest experience. If you’re passionate about wellness, enjoy inspiring others, and thrive in a luxury hospitality environment, we’d love to meet you!

Requirements

  • Experienced and motivated
  • Passionate about wellness
  • Enjoy inspiring others
  • Thrive in a luxury hospitality environment

Responsibilities

  • Oversee daily spa operations and ensure exceptional guest service.
  • Train, coach, and support spa associates while promoting a positive team culture.
  • Manage reservations, group bookings, and resolve guest concerns with professionalism.
  • Monitor inventory, order supplies, and keep the spa organized and well-stocked.
  • Maintain cleanliness, service excellence, and luxury spa standards throughout the facility.
  • Work with resort departments to ensure seamless operations and memorable guest experiences.

Benefits

  • Health, Dental, and Vision Coverage
  • FSA and HSA options
  • 401(k) with Company Match
  • Exclusive Discounts on hotel stays, dining, golf, and retail
  • Opportunities for Growth
  • Ongoing training and development
  • Employee Recognition programs
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