Spa Supervisor

Horseshoe Bay Resort • Williamsburg, VA

3d • Onsite

About The Position

To assist the Spa Manager in providing leadership, direction and supervision of the staff in the daily operations of the spa (including but not limited to) retail, membership, salon, fitness programs. Assists in overseeing the coordination of all guest requests, provides suggestions to budgeting, forecasting, as well as salon product inventory and ordering. Handles all group bookings and brides/bridal parties.

Requirements

• 3-5 Years of experience in a supervisory capacity; preferably in a Spa, fitness or recreation facility.
• 3 years of experience working in a spa, fitness center, or recreation facility.
• Ability to communicate in English.
• Self-starting personality with an even disposition.
• Maintain a professional appearance and manner at all times.
• Ability to communicate well with guests.
• Willingness to 'pitch-in' and help co-workers, and be a team player.
• Ability to effectively deal with internal and external customers, requiring patience, tact, and diplomacy to defuse anger, collect accurate information, and resolve conflicts.
• Ability to observe and detect signs of emergency situations.
• Exceptional verbal and written communication skills.
• High school diploma or equivalent preferred.
• All candidates hired will be required to provide proof of vaccination to the Company. The Company will provide reasonable accommodation to any individual who is not able to comply with this vaccination requirement due to a disability or other protected ground.

Responsibilities

• Provide leadership, direction, and supervision of spa staff in daily operations.
• Oversee coordination of guest requests.
• Provide suggestions for budgeting and forecasting.
• Manage salon product inventory and ordering.
• Handle all group bookings and brides/bridal parties.

Benefits

• Highly competitive compensation
• Exceptional benefit plan for eligible associates & their family members
• 401K matching program for eligible associates
• Flexible scheduling to help you with work/life balance
• Opportunity to grow with us, a top rated company on Glassdoor
• Discounts to any of Crescent managed properties in North America for you & your family members

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED